Compare & Buy CCaaS Solutions Online
Contact center solutions are the lifeblood of your business and are often the conduit by which customers form opinions about your business, but CCaaS solutions are complex and tricky to scope and source.
Utilize Lightyear’s strategic sourcing capabilities to make your CCaaS project as simple as possible.
We work with every leading CCaaS provider on the market
Scope your CCaaS solution with ease
Whether it is enabling new communications channels such as web-chat or SMS, providing visibility into your interactions to optimize your CX, or simply a review of “what's possible,” Lightyear’s experience and datasets on CCaaS solutions will distill the project scoping process into a simple checklist and discovery call.
Review only the most relevant providers
CCaaS solutions can be highly configured and complex, as they are literally the roadmap for your customer’s journey. Lightyear’s vendor pre-vetting process that leverages deep knowledge of each vendor’s core competencies will ensure your organization’s specific needs are fully accounted for before putting any potential vendor in front of you, saving you hours of time.
Go from quote to install with confidence
Lightyear maintains a dataset on the most competitive feature-by-feature per-set pricing out there to ensure that your CCaaS negotiation is smooth and fully optimized. Post contract, Lightyear’s Customer Success team will be by your side to ensure every implementation step is monitored and timelines are met.
Unified Communications as a Service (UCaaS)
Cloud-based enterprise communications software including voice, video, and chat solutions.
Dedicated Internet Access
High bandwidth, SLA backed enterprise grade internet connectivity.
Software-Defined WAN (SD-WAN)
Virtual WAN architecture that allows enterprises to control traffic across any transport service.