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General
Lightyear is Telecom’s System of Action, the first agentic platform for enterprise telecom. It combines AI Agents, proprietary telecom data, and purpose-built software to manage procurement, inventory, and expense management across the full telecom lifecycle.
Lightyear’s Procurement platform uses proprietary pricing and network intelligence to help enterprises identify best-fit carriers, secure competitive pricing, and manage services from sourcing through implementation. Network Inventory Manager creates a self-updating system of record for your network and automates workflows like MACDs, renewals, and ongoing cost optimization. Expense Management uses telecom-trained AI to audit and reconcile invoices, automate reporting and approvals, and manage telecom bill payments.
Dispatch gives teams a natural-language way to work across Lightyear, while Operational Agents take on work across sourcing and implementation today, with more workflows to come.
Together, Lightyear helps enterprises spend 70%+ less time managing telecom and reduce telecom costs by 20% or more.
A System of Record tells you what is true. A System of Action uses that data to identify what needs attention, determine what should happen next, and carry out the work to make it happen.
Lightyear connects the data, workflows, and operating logic behind telecom management in one platform, so the same system that maintains the record can also interpret it and act on it.
Dispatch gives teams a natural-language way to understand their environment and initiate work across Lightyear, while Operational Agents execute defined work across sourcing, implementation, and, over time, more of the telecom lifecycle.
Any business can use Lightyear, but it’s especially valuable for IT, network, telecom, procurement, and finance teams that want more control over their telecom environment.
Lightyear supports projects ranging from routine, single-site connectivity to large-scale and highly engineered networks, as well as complex network inventory and telecom spend management.
No. Lightyear is not a telecom carrier, ISP, reseller, or aggregator. Lightyear is software that helps enterprises source, implement, and manage telecom services across carriers while maintaining direct relationships with the underlying providers.
We built Lightyear because the traditional enterprise telecom ecosystem is fragmented, opaque, and unnecessarily difficult to navigate. As Telecom’s System of Action, Lightyear combines AI Agents, proprietary telecom data, and purpose-built software to make that work more transparent, efficient, and automated.
Lightyear’s Procurement platform is free to use, while Network Inventory Manager and Expense Management subscriptions are priced based on the size of an enterprise’s network. If you’d like a price quote for your organization, schedule time with our sales team.
Lightyear combines software and automation with white-glove telecom support.
All Lightyear users receive dedicated account representation from an Enterprise Account Executive, Quoting Specialist, and Implementation Specialist. Our Implementation Team project manages installs from order through completion, coordinating with carriers, tracking progress, and resolving issues along the way.
Network Inventory Manager and Expense Management customers receive dedicated white-glove onboarding and ongoing support.
For customers with more complex environments or support needs, Lightyear can also provide Solutions Engineering, Customer Success, and additional tailored support.
Lightyear supports all major forms of enterprise telecom, including:
• Internet: Dedicated internet access (DIA), broadband, LTE/5G, satellite, fixed wireless, and more
• WAN: Point-to-point, Ethernet private line, wavelength, dark fiber, SD-WAN, MPLS, and more
• Voice: Analog/POTS, POTS replacement, VoIP, UCaaS, CCaaS, SIP, PRI, and more
• Colocation: Data center colocation and related network services
Yes we do! Lightyear’s API connects telecom data and workflows with other core enterprise systems such as ServiceNow, Meraki, NetBox, Splunk, and more.
See our API documentation, or schedule time with sales if you’d like to discuss a specific integration.
AI, Dispatch & Operational Agents
Dispatch is the AI entry point to the Lightyear platform. It gives teams a natural-language way to access telecom data, understand what’s happening across their network, and increasingly take action across the telecom lifecycle.
Today, users can ask questions, analyze data, build and schedule custom reports, and navigate Lightyear simply by telling Dispatch what they need. For example, Dispatch can:
• Analyze upcoming renewals
• Break down spend by carrier or location
• Check the status of an active installation
• Identify missing inventory data
• Build and schedule custom inventory and spend reports
• Find records and workflows across Lightyear
You can ask, “Which services renew in the next nine months?” or tell Dispatch, “Build a report of these services and send it to me every month.”
Over time, Dispatch will become the orchestration layer across Lightyear, giving customers one interface to initiate and coordinate more work across their telecom lifecycle.
An AI agent is software that can reason, use tools, and carry out multiple steps toward a specific goal. Unlike a chatbot that primarily answers questions, an agent can take actions, adapt as new information comes in, and continue working toward an outcome.
Lightyear’s AI Agents apply these capabilities to defined telecom workflows, combining AI with Lightyear’s proprietary data, tools, and operating expertise.
Lightyear’s first two agents, the Quoting Agent and Implementation Agent, are live today automating sourcing and implementation workflows.
The Quoting Agent uses customer requirements and Lightyear’s pricing, serviceability, and provider intelligence to identify best-fit carriers, manage quote requests and follow-up, and normalize bids for comparison. It helps deliver quotes 30–50% faster with 15–25% more qualified bids.
The Implementation Agent monitors active orders, carrier communications, and platform data to identify installation risks earlier. When an order needs attention, Lightyear’s implementation team can intervene through established carrier channels and proprietary escalation paths. This helps installations move 5–10 days faster.
Dispatch and Lightyear’s AI Agents play different roles in the platform.
Dispatch is the interface you interact with directly. You can use it to ask questions, analyze telecom data, build and schedule reports, and navigate Lightyear through a simple prompt.
AI Agents execute work on your behalf. They operate within defined telecom workflows, taking on multi-step work behind processes like sourcing and implementation.
Dispatch and the agents work independently today. Over time, Dispatch will become a natural-language interface for initiating and coordinating work across the Lightyear platform, including agent workflows.
Lightyear’s AI is built specifically for enterprise telecom.
Dispatch and Lightyear’s AI Agents draw on proprietary pricing, serviceability, and provider intelligence, including data from more than 2 million quotes across 1,200+ carriers, as well as workflows developed through years of sourcing and implementing enterprise telecom services.
That means Lightyear isn’t simply applying a general-purpose AI model to telecom. Its AI works with the telecom data, carrier intelligence, rules, and operational workflows already built into the Lightyear platform to deliver more relevant answers and take more informed action.
Lightyear’s AI Agents operate within defined workflows and customer-defined requirements, with human oversight built in where needed.
Certain steps are automated, while designated actions pause for human review or approval before execution. Lightyear’s telecom specialists also remain involved when customer input, expertise, carrier escalation, or human judgment is required.
The goal is to automate more of the operational work while maintaining the governance and oversight enterprise teams require.
Yes. Lightyear’s AI infrastructure is designed to keep customer telecom data private and protected.
Lightyear runs its AI capabilities within a private AWS environment. Customer data is not shared with third-party model providers and is not used to train third-party models.
Dispatch also respects Lightyear’s existing role-based access controls, so users only have access to the telecom data and records permitted by their Lightyear role. Administrators can manage those permissions through their platform settings.
Procurement
Lightyear’s Procurement platform helps enterprises source and implement telecom services faster and at better prices.
It brings requirements gathering, carrier sourcing, technical validation, quoting, bid comparison, ordering, and implementation into one connected workflow, supported by Lightyear’s proprietary network intelligence, pricing intelligence, and white-glove telecom expertise.
Lightyear’s Quoting and Implementation AI Agents automate work across sourcing and implementation, helping teams get more qualified bids faster, identify installation risks earlier, and reduce the manual coordination required throughout the process.
Timing depends on the service.
Quotes for standard domestic connectivity services can come back within hours. High-bandwidth, construction-heavy, international, or highly engineered services may take several days or longer.
That said, once your request is in Lightyear, you don’t need to spend your time chasing carriers. We handle the outreach and follow-up and notify you as quotes come in. Our Quoting Agent helps automate that work, delivering quotes 30–50% faster with 15–25% more qualified bids, while Lightyear’s quoting experts step in when needed.
Lightyear combines proprietary pricing, serviceability, and network intelligence built from more than 2 million quotes across 1,200+ carriers.
Rather than sending every request to the same set of providers, Lightyear identifies the carriers best suited to each location and technical requirement based on factors like service availability, network proximity, expected pricing, and technical fit.
Our Quoting Agent uses this intelligence to source more qualified bids and create stronger competition among best-fit providers, helping customers get more competitive pricing without sacrificing technical fit or network quality.
Yes. Lightyear’s Procurement platform supports large, multi-site telecom projects and can manage requirements, carrier strategy, quote collection, bid normalization, technical evaluation, and implementation across many locations in parallel.
If you’re planning a multi-site deployment or network transformation, reach out to sales today.
You can procure all major forms of enterprise telecom through Lightyear, including:
• Internet: DIA, broadband, LTE/5G, satellite, and fixed wireless
• WAN: Point-to-point, Ethernet private line, wavelength, dark fiber, SD-WAN, and MPLS
• Voice: Analog/POTS, POTS replacement, VoIP, UCaaS, CCaaS, SIP, and PRI
• Colocation and related network services
When you buy many telecom services through Lightyear, we receive a commission from the selected carrier. That commission does not increase the price you pay and allows us to offer the Procurement platform for free.
We’ll never recommend a carrier simply because it pays us a commission. Recommendations are based on your requirements and the best available combination of serviceability, technical fit, pricing, and other relevant factors.
In some cases, we recommend services for which Lightyear receives no commission at all because they represent the best outcome for the customer.
Lightyear isn’t the underlying carrier, so outages and repair issues are generally handled directly with the provider. But we don’t disappear once you place the order.
Lightyear manages and oversees the implementation process on your behalf. Our Implementation team coordinates with carriers, tracks progress, and helps resolve issues, while the Implementation Agent monitors active orders and carrier updates to identify risks earlier.
After installation, Lightyear can also help with MACDs and other service changes, while service details can be maintained in Network Inventory Manager for easier ongoing management.
The carrier will typically bill you directly for services purchased through Lightyear, unless you’re an Expense Management customer and opt for Lightyear to manage carrier payments.
In that case, Lightyear can pay carriers and send you a consolidated bill for enrolled telecom services. Expense Management also centralizes invoice collection, auditing, reconciliation, approvals, and spend reporting.
Network Inventory Manager
Lightyear’s Network Inventory Manager creates a self-updating digital system of record for your network.
NIM tracks 30+ data points per telecom service and automates workflows like renewals, MACDs, reporting, and ongoing cost optimization.
Because NIM is connected to Lightyear’s Procurement and Expense Management products, updates can flow directly into inventory and sync with other enterprise systems through Lightyear’s API.
Yes you can! Network Inventory Manager includes white-glove onboarding and a dedicated Implementation Manager who will work directly with your carriers to collect, validate, and organize your telecom service records.
Even if your internal documentation is incomplete, outdated, or inconsistent, Lightyear can help establish an accurate starting inventory. We’ve seen it all when it comes to messy telecom records.
Yes we will! Service changes processed through Lightyear are automatically reflected in Network Inventory Manager.
For changes made outside Lightyear, our team can update your inventory on your behalf as long as we’re notified.
Lightyear’s Procurement platform is free to use, while Network Inventory Manager and Expense Management are priced in annual subscription tiers based on the size of your network.
For a quote tailored to your organization, schedule time with our sales team.
Expense Management
Lightyear’s Expense Management platform takes the headache out of auditing, managing, and paying telecom bills using telecom-trained AI and automation.
Expense Management brings invoices, contracts, network inventory, and spend data together to reconcile what you were billed against the services you have and the rates you agreed to pay. It can flag billing discrepancies, support disputes, manage approvals and payments, and provide reporting across carriers, services, and locations.
Because Expense Management is connected to Procurement and Network Inventory Manager, billing and spend data can stay aligned as your network changes.
Yes we can! Schedule time with our sales team for further detail on how we might handle your particular situation.
Yes! Expense Management reconciles invoice line items against your contracts and network inventory to identify discrepancies between what you should be paying and what you were billed.
Service charges, taxes, fees, and other invoice details are audited automatically, with potential discrepancies flagged proactively. When an issue requires a carrier dispute, it can be managed through Lightyear.
Yes. Expense Management customers can either pay carriers directly or use Lightyear’s Bill Pay service.
With Bill Pay, Lightyear consolidates enrolled carrier charges into a single monthly bill and, once funded, pays the underlying carrier invoices on your behalf.
Lightyear’s Procurement platform is free to use, while Network Inventory Manager and Expense Management are priced in annual subscription tiers based on the size of your network.
For a quote tailored to your organization, schedule time with our sales team.
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