8 Best Telecom Expense Management Software Options in 2025

Enterprises have specialized requirements when comparing telecom expense management (TEM) software. You need a system that:

• Centralizes telecom expense management across all departments, locations, and employee devices control costs and optimize usage of wireless, wireline, and cloud services.

• Lets teams allocate and track costs by department or cost center, so you can tag invoices to specific business units and monitor spending against budgets.

• Provides comprehensive analytics that help you identify billing errors, review consumption trends, and negotiate better contract terms with vendors.

• Handles telecom bill payments and resolves invoice disputes for you, eliminating the administrative burden of managing multiple carrier relationships and billing cycles.

• Tracks wireless, voice, and data usage across your organization to identify optimization opportunities and comply with company policies.

This guide will compare eight of the best telecom expense management software platforms to consider. You’re likely to run into these companies as you’re researching your options, so you can compare their pros, cons, key features, and pricing here.

We’ll start the list with our own solution, Lightyear, a platform that helps enterprises automate their procurement and vendor management of telecom services (connectivity, WAN, colocation, voice) while also helping you optimize IT spend and stay organized.

1. Lightyear

Compared to traditional TEM solutions, Lightyear offers a fundamentally different approach to telecom expense management. Standard platforms focus narrowly on invoices and expenses, neglecting technical inventory tracking and procurement assistance. Our TEM software has an integrated system that connects procurement, technical and financial inventory management, and bill payment — all in one cohesive product.

Traditional TEM solutions typically price services as a percentage of your total telecom spend, creating a problematic incentive structure. Lightyear eliminates this conflict with a free-to-use procurement platform and fees for our network inventory management and bill consolidation services determined by the count of services, not a percentage of spend. This pricing model ensures our incentives align with your goal of optimizing telecom costs.

Procurement

Lightyear's Procurement tool digitizes the RFP process across 1,200+ vendors, reducing procurement time by 70% while delivering 20% cost savings. The platform includes implementation tracking with automated escalations, ensuring service installs stay on schedule without constant follow-ups.

Network Inventory Manager

Our Network Inventory Manager creates a digital system of record, tracking over 30 data points per service. It centralizes critical information like static IPs, contract details, and carrier contacts in a single intuitive dashboard. And it automatically sends notifications to teams before renewal deadlines and initiates competitive rebidding to prevent cost increases, transforming service change requests from phone calls to simple clicks.

Bill Consolidation

Bill Consolidation software ends the headache of tracking multiple telecom invoices. This solution combines charges into one monthly bill with automatic auditing against contracted rates. It avoids late fees and prevents service disruptions from missed payments while automatically flagging any fee discrepancies. Plus, the reporting tools provide visibility into expenses across vendors, services, and locations.

Key Telecom Expense Management Features

• Automated RFP Process: ✅

• Automated Contract Renewals & Rebids: ✅

• Single Bill Consolidation: ✅

• Inventory Tracking and Management: ✅

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ⚠️ (Requires partner solution)

• Cost Allocation: ✅

• APIs & Integrations: ✅

What Real Customers Are Saying About Lightyear

“Bill consolidation in particular has no doubt given our AP team cost savings, as we’ve avoided outage issues and have freed up valuable labor to focus on other aspects of the business. We’ve also achieved tons of time savings via Network Inventory Manager on keeping track of everything in our circuit footprint.”

-Nick J., Director of IT Operations, Alo Yoga

“Lightyear’s estimated cost savings opportunities have been either really accurate or understated, which has helped us create budget for other IT initiatives internally.”

-Jon K., Senior Director of IT, Westfall Technik

Pricing

Lightyear’s pricing is based on service count, rather than a percentage of spend (which is common across other TEM solutions). This means we aren’t incentivized to increase your spend over time.

Procurement is free to use, while Network Inventory Manager and Bill Consolidation have tiered pricing based on the quantity of onboarded services. 

We also have low service tiers that make Lightyear a viable solution for SMB and mid-market companies, where other TEMs (namely Calero, Sakon, and Tangoe) are only feasible for mid-large enterprises.

Automate your telecom lifecycle with data-driven software that drives savings across procurement, inventory management, and bill payment. Learn more about Lightyear here.

2. Tangoe

Tangoe manages telecom, mobile, and cloud expenses through its technology expense management platform. With tools for invoice processing and contract monitoring, the system tracks spending patterns across an organization's technology infrastructure while also verifying compliance requirements. For global enterprises, Tangoe supports multiple currencies and integrates seamlessly with various enterprise planning systems.

Key Telecom Expense Management Features

• Automated RFP Process: 🚫

• Automated Contract Renewals & Rebids: 🚫

• Single Bill Consolidation: ✅

• Inventory Tracking and Management: ⚠️ (More expense focused than technical inventory)

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ✅

• Cost Allocation: ✅

• APIs & Integrations: ✅

Advantages

• Advanced automation for invoice processing and dispute management, reducing manual workload and human error

• Deep analytics and benchmarking tools to identify cost-saving opportunities and optimize vendor contracts

• Specialties in international bill payment and international currency reconciliation

Shortcomings

• Limited portal customization, which can make the platform more complex to navigate

• Legacy architecture that requires significant manual data entry during implementation, with some users reporting it takes up to three weeks to upload invoices

• Significant manual lift required to audit and maintain data accuracy, including manual validation and entry

• Customers have noted that the solution is expensive

Pricing

Pricing not publicly available.

3. Sakon

Sakon centralizes telecom expense management for organizations of all sizes. The platform automates invoice processes while maintaining detailed records of telecom assets and services. Its ServiceNow integration capabilities allow IT departments to manage expenses without leaving their primary workflow environment.

Key Telecom Expense Management Features

• Automated RFP Process: 🚫

• Automated Contract Renewals & Rebids: 🚫

• Single Bill Consolidation: ✅

• Inventory Tracking and Management: ⚠️ (More expense focused than technical inventory)

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ✅

• Cost Allocation: ✅

• APIs & Integrations: ✅

Advantages

• Workflow automations support ordering, provisioning, and change management

• Customizable dashboards and reporting are tailored to large, multinational organizations

Shortcomings

• Lacks an automated RFP process, making it less useful for procurement

• Doesn't support automated contract renewals or rebids, which may lead to service gaps

• Significant manual lift required to audit and maintain data accuracy, including manual validation and entry

• Customers have noted that the solution is expensive

Pricing

Pricing not publicly available.

4. Calero MDSL

Calero unifies management of telecom, mobile, communications, and software expenses in one cohesive platform. Detailed invoice processing functions work alongside inventory tracking systems, creating a complete picture of technology spending. Organizations can allocate expenses across departments and business units, generating reports that clarify spending patterns and identify potential optimization opportunities throughout the business.

Key Telecom Expense Management Features

• Automated RFP Process: 🚫

• Automated Contract Renewals & Rebids: 🚫

• Single Bill Consolidation: ✅

• Inventory Tracking and Management: ⚠️ (More expense focused than technical inventory)

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ✅

• Cost Allocation: ✅

• APIs & Integrations: ✅

Advantages

• Invoice reconciliation and automated dispute resolution can help finance teams save time

• Granular analytics and reporting tools support compliance

Shortcomings

• Confusing data presentation makes it hard to identify trends or analyze insights

• Some users say customer support is difficult to reach and doesn't offer much individual help

• Significant manual lift required to audit and maintain data accuracy, including manual validation and entry

• Customers have noted that the solution is expensive

Pricing

Pricing not publicly available.

5. Genuity

Genuity approaches TEM as part of a broader IT administration framework. By tracking expenses according to location, service type, and specific features, the platform creates a multi-dimensional view of telecom spending. Users can benchmark rates against other organizations, providing additional context for vendor negotiations. The system monitors contracts and renewal dates while maintaining vendor relationship information, giving administrators the tools to prevent unexpected charges and optimize service agreements.

Key Telecom Expense Management Features

• Automated RFP Process: 🚫 (Marketplace, not Fully Automated RFPs)

• Automated Contract Renewals & Rebids: 🚫

• Single Bill Consolidation: 🚫

• Inventory Tracking and Management: ⚠️ (More expense focused than technical inventory)

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ✅

• Cost Allocation: ✅

• APIs & Integrations: ✅

Advantages

• IT asset management, contract management, and help desk ticketing in one platform

• Cost-effective, transparent pricing model is geared toward small and mid-sized businesses

Shortcomings

• Doesn't offer bill consolidation, requiring users to manage multiple invoices

• Not quite built for enterprise - better fit for SMB based on feature set

• Some users mention Genuity's unreliable single sign-on (SSO), which makes it hard to use the platform

• Significant manual lift required to audit and maintain data accuracy, including manual validation and entry

Pricing

Starts at $29.99 per month.

6. Brightfin

Brightfin integrates TEM into existing IT service workflows, leveraging the ServiceNow environment to create expense management consistency across an organization's technology stack. It connects with unified endpoint management systems to synchronize mobile device data with carrier invoice information. Usage thresholds trigger automated alerts, while customizable workflows respond to specific events without manual intervention. 

Key Telecom Expense Management Features

• Automated RFP Process: 🚫

• Automated Contract Renewals & Rebids: 🚫

• Single Bill Consolidation: ✅

• Inventory Tracking and Management: ⚠️ (More expense focused than technical inventory)

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ✅

• Cost Allocation: ✅

• APIs & Integrations: ✅

Advantages

• ServiceNow integration enhances IT service management and workflow automation

• Proactive account management focuses on identifying and implementing cost-saving measures

Shortcomings

• Reports often appear outdated since changes take multiple billing cycles to appear

• ServiceNow dependency creates additional cost barriers for organizations not already using that platform

• Significant manual lift required to audit and maintain data accuracy, including manual validation and entry

Pricing

Pricing not publicly available.

7. Tellenium

Tellennium's Management of Things (MoT) platform includes telecom along with utilities and recurring enterprise expenses, creating visibility into various expense categories and allowing for holistic cost management. The system maintains detailed inventory records of services and assets, examines invoices for discrepancies, and looks for cost optimization opportunities across vendor relationships. Through systematic audit capabilities, Tellennium helps organizations manage disputes when billing issues arise.

Key Telecom Expense Management Features

• Automated RFP Process: 🚫

• Automated Contract Renewals & Rebids: 🚫

• Single Bill Consolidation: ✅

• Inventory Tracking and Management: ⚠️ (More expense focused than technical inventory)

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ✅

• Cost Allocation: ✅

• APIs & Integrations: ⚠️ (Integrations, but no API)

Advantages

• Telecom expense auditing helps uncover billing errors and improve cost recovery

• Personalized customer service includes dedicated account teams for ongoing support

Shortcomings

• TEM reports have limited customization options, making the data more difficult to analyze

• Some users report issues with invoices, including overlooked discrepancies

• Significant manual lift required to audit and maintain data accuracy, including manual validation and entry

Pricing

Pricing not publicly available.

8. Asignet

Asignet offers TEM services with robotic process automation, using an advanced invoice parser to handle documents in multiple formats and languages. The platform monitors contracts and analyzes spending patterns to identify optimization opportunities, while its automation capabilities reduce manual processing requirements across the telecom management lifecycle. Its integration tools help IT teams create a unified expense management environment.

Key Telecom Expense Management Features

• Automated RFP Process: 🚫

• Automated Contract Renewals & Rebids: 🚫 (Reminders, no Rebids)

• Single Bill Consolidation: ✅

• Inventory Tracking and Management: ⚠️ (More expense focused than technical inventory)

• Invoice Auditing & Dispute Management: ✅

• Voice/Wireless Usage Monitoring: ✅

• Cost Allocation: ✅

• APIs & Integrations: ✅

Advantages

• Hyper-automation simplifies complex telecom and IT expense management, limiting the need for manual work

• Low-code customization allows software integrations and adaptations to unique business requirements

Shortcomings

• Places a lower emphasis on year-over-year cost savings, which may limit measurable reductions

• Lacks fully automated rebidding, which may create contract renewal issues

Pricing

Pricing not publicly available.

How Lightyear Automates Your Telecom Expense Management

As you evaluate TEM providers, you'll see that each platform offers a distinct approach to managing telecom expenses. Traditional providers focus on invoice processing and basic cost tracking, while more innovative solutions connect procurement, inventory, and payment processes in a closed-loop system.

Lightyear reimagines the standard telecom management model. Unlike conventional providers that charge a percentage of spend — creating a direct conflict of interest where they earn more when your costs increase — Lightyear offers:

• Procurement: Our free-to-use procurement solution leverages network intelligence across 1,200+ vendors to automate RFP creation, quoting, and installation management. This can reduce procurement time by 70% while delivering 20% cost savings.

• Network Inventory Manager: Lightyear tracks over 30 data points per service that are typically scattered across spreadsheets or lost entirely, automatically alerting teams before renewal deadlines simplifying service changes.

• Bill Consolidation: Lightyear eliminates the need to track multiple telecom invoices by consolidating them into a single monthly bill. Between our bill pay service and our automated audits, this platform provides detailed visibility into expenses across vendors, services, and locations.

Stop switching between TEM platforms and choose a solution with the services and scalability you need. Our telecom operating system frees up IT resources and provides the actionable data analytics you need to make strategic decisions and achieve measurable ROI. Learn more about Lightyear here.