Calero vs Genuity: Which TEM Solution is Right for Your Business?

Compare Calero and Genuity: Discover which telecom expense management tool best suits your business needs with our in-depth analysis.

Calero and Genuity offer Telecom Expense Management solutions that are crucial for businesses to manage telecom expenses efficiently. We will compare these two platforms to determine the best option for optimizing telecom costs and gaining actionable insights.

A Quick Overview of Calero and Genuity

What is Calero?

Calero specializes in simplifying complex managed technology needs, providing solutions for greater visibility, control, and optimization. They offer a range of services including managed mobility, telecom expense management, SaaS management, unified communications, and market data management.

Calero's TEM solution features wireline eBonding, which reduces manual ordering processes by integrating with telecom carriers globally. Their inventory tracking technology provides deeper insights by pulling data directly from vendor APIs and validating inventory against billing records.

What is Genuity?

Genuity aims to level the playing field for businesses of all sizes by providing tools that help make informed decisions about technology. They offer a suite of IT solutions designed to simplify and optimize IT management, including telecom expense management, SaaS/vendor management, asset management, and more.

Genuity's TEM solution offers detailed tracking of telecom expenses by location, service type, and feature. Additionally, it provides actionable insights by benchmarking spend against a large user base, a feature that sets it apart from competitors.

Features of Calero and Genuity

Similarities

Calero and Genuity both offer robust telecom expense management solutions designed to help businesses manage their telecom costs effectively. Here are the key similarities between the two platforms:

  • Telecom Expense Management: Both companies manage telecom expenses, including inventory, invoices, and contracts.
  • Visibility and Insights: They provide tools to gain visibility into telecom usage and expenses, offering actionable insights for better decision-making.
  • Integration: Both platforms integrate telecom, SaaS, vendors, and contracts for comprehensive cost analysis.
  • Automation: They automate data imports and cost allocations to improve accuracy and efficiency.
  • Optimization: Both services include features for expense optimization, such as detecting changes, consolidating services, and negotiating better contracts.

Differences

Calero and Genuity offer distinct features that set them apart in the telecom expense management landscape. Here are the key differences:

  • Wireline eBonding: Calero is certified as a carrier integrator to Metro Ethernet Forum (MEF) standards, a unique feature not found in Genuity.
  • Award-Winning Inventory Technology: Calero's solution pulls telecom inventory data directly from vendor APIs and validates it against billing records for unparalleled accuracy.
  • SaaS & Vendor Management: Genuity offers tools to manage SaaS and vendor spend, which is not a primary focus for Calero.
  • IT Help Desk: Genuity includes an IT help desk feature as part of its platform, a service not provided by Calero.
  • Community-Driven Pricing: Genuity emphasizes community-driven pricing for cost optimization, a unique feature not commonly found in Calero's offerings.

User Interface and Usability

Calero's user interface is clean and well-organized, featuring a clear header navigation menu and multiple sections dedicated to different aspects of the company's offerings. The user experience is designed to be informative and user-friendly, with detailed descriptions of services and solutions. The overall usability is high, thanks to intuitive navigation and well-structured content that makes it easy for users to find the information they need.

Genuity's user interface also includes a clean and structured layout with a navigation menu, headers, and call-to-action buttons. The user experience is enhanced by the clear and concise presentation of information, making it easy for users to understand the benefits and get started. The overall usability is high, with intuitive navigation and well-organized content that guides users through the information and encourages them to take action.

Neither company has a significantly better user interface and usability over the other.

Calero and Genuity Pricing

Calero does not provide specific pricing details on their website, making it difficult to compare directly. Users are encouraged to contact Calero for a customized quote based on their specific needs and requirements. This approach allows for tailored solutions but lacks transparency in upfront costs.

Genuity offers clear and detailed pricing plans on their website. Their Community Plan starts at $29.99/month, while the Full Platform plan costs $124.99/month or $99.99/month if paid yearly. Additional plans for Vendor Management, Asset Management, and IT Help Desk are priced at $49.99/month or $39.99/month if paid yearly.

Genuity's transparent pricing structure provides more clarity and flexibility, making it easier for businesses to budget and plan.

Comparing Calero and Genuity to Lightyear

Lightyear offers a telecom operating system designed to automate the telecom lifecycle using data-driven software. By focusing on procurement, inventory management, and bill payment, Lightyear drives significant savings and efficiency for businesses.

Pros of Lightyear

Lightyear automates the telecom lifecycle with data-driven software, driving savings across procurement, inventory management, and bill payment.

  • Quoting: Lightyear provides custom-tailored, best price quotes across vendors, ensuring you get the most competitive rates available.
  • Implementation Management: The platform offers a comprehensive dashboard for picking vendors, signing contracts, monitoring implementations, and handling renewals, streamlining the entire process.
  • Inventory Data Capture: Lightyear captures detailed inventory data, allowing for precise tracking and management of telecom assets.
  • Bill Consolidation: By consolidating bills, Lightyear simplifies financial management and reduces administrative overhead.
  • API Integrations: The platform integrates seamlessly with existing systems, enhancing efficiency and ensuring smooth operations.

Lightyear's Pricing

Lightyear offers custom pricing tailored to your specific telecom needs, leveraging extensive data and intelligence to provide the best possible options. Book a demo with Lightyear today to see how we can optimize your telecom management.

What Are Others Saying?

Calero Reviews

Overall, users have given Calero a rating of 4.2 out of 5 stars. While customers appreciate the consolidation of telecom, mobility, and software license bills, they find it frustrating to manipulate aggregated information and experience communication issues with the assigned team.

  • "Difficult to manipulate the aggregated information." - Nagy F., 3.5/5
  • "Lack of communication and difficulty in speaking directly to the assigned team." - Emily T., 3.0/5
  • "Presentation doesn’t flow well, making it hard to identify trends or specific information." - Debbie W., 3.5/5

Find more of Calero reviews on G2!

Genuity Reviews

Genuity has an overall rating of 4.7 out of 5 stars. Users appreciate the platform's ease of use and affordability but have noted frustrations with missing features and slow updates.

  • "Missing some features that would make it more useful." - Pablo V., 4.0/5
  • "The ticketing system could be improved." - Clint Z., 4.0/5
  • "Access control is inconvenient." - Chuck K., 4.0/5

Find more of Genuity reviews on G2!

Lightyear Reviews

Our users have given Lightyear an overall rating of 4.8 out of 5 stars. Customers find our platform incredibly useful for its efficiency and ease of use. Here are some highlights:

  • "The perfect resource for sourcing anything in the telecom ecosystem." - Verified User
  • "Lightyear is a game changer." - Skye V.
  • "No more Internet sourcing headaches!" - Jeremy H.

Find more of our reviews on G2!

Why choose one over the other?

Why Choose Calero Over Genuity:

  • Calero is ideal for large enterprises needing seamless migration to industry-leading platforms and those requiring detailed inventory tracking and efficient telecom management.

Why Choose Genuity Over Calero:

  • Genuity is perfect for small to medium-sized businesses looking for detailed insights and control over telecom expenses, as well as those seeking integration with other IT services for a holistic approach to cost management.

Why Choose Lightyear Over Genuity and Calero:

  • Lightyear is the best choice for businesses seeking to automate the entire telecom lifecycle, leveraging data-driven software to optimize procurement, inventory management, and bill payment, making it ideal for companies looking to save time and reduce costs.

Calero, Genuity, or Lightyear: Which is the best platform for you?

Choosing the right telecom expense management platform depends on your specific needs and business size. While Calero and Genuity offer robust solutions, we believe Lightyear stands out for its comprehensive automation and data-driven approach. Any of these platforms can help optimize your telecom management, but Lightyear's unique features make it the best choice for those looking to streamline and save.

Want to learn more about how Lightyear can help you?

Let us show you the product and discuss specifics on how it might be helpful.

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