When evaluating Telecom Expense Management (TEM) software, Linq Services presents itself as a solution aimed at simplifying mobile management for enterprises. This article will delve into the features offered by Linq Services, provide an overview of user reviews, and explore other options available in the TEM market.
What is Linq Services?
Linq Services specializes in enterprise mobile management, offering a range of services designed to streamline mobile operations for businesses. They provide solutions such as Mobile Device Management (MDM), invoicing, and customized reporting.
Additionally, Linq Services handles device lifecycle management and simplified billing, ensuring a comprehensive approach to mobile management. Their US-based team of dedicated account specialists offers personalized customer care, aiming to meet the specific needs of each client.
What to Consider When Selecting a Linq Services Alternative?
- Service Features: Look for comprehensive features like Mobile Device Management (MDM), invoicing, and customized reporting to ensure all aspects of mobile management are covered.
- Customer Support: Prioritize providers that offer dedicated account specialists and personalized support to address specific needs and issues promptly.
- Cost Efficiency: Evaluate the potential for cost savings through features like invoice auditing, optimization, and guaranteed savings to ensure a good return on investment.
- Ease of Use: Choose a solution that simplifies mobile management with user-friendly interfaces, streamlined processes, and easy onboarding to minimize administrative burden.
- Service Reliability: Ensure the provider offers reliable services with features like multi-carrier connectivity, built-in redundancy, and robust network management to maintain uptime and performance.
Best Alternatives to Linq Services in 2025
1. Lightyear
Lightyear is dedicated to transforming the B2B telecom industry, which has long been considered antiquated and resistant to change. Our mission is to drive positive, durable change in this multi-trillion dollar space by automating and optimizing how companies source and manage their internet, WAN, voice, and colocation with data-driven software. We operate with a remote-first, distributed working environment and emphasize a high-trust, autonomous work culture.
Pros of Using Lightyear
Lightyear offers a range of features that make it a compelling choice for businesses looking to optimize their telecom management.
- Automation: Lightyear automates the sourcing and management of internet, WAN, voice, and colocation services, reducing manual effort and errors.
- Data-Driven Insights: The platform leverages data to provide actionable insights, helping businesses make informed decisions about their telecom needs.
- Cost Optimization: By analyzing usage patterns and contracts, Lightyear identifies opportunities for cost savings and ensures companies get the best value for their telecom spend.
- Comprehensive Management: Lightyear covers all aspects of telecom management, from procurement to ongoing maintenance, providing a one-stop solution for businesses.
- User-Friendly Interface: The platform is designed with ease of use in mind, featuring an intuitive interface that simplifies complex telecom management tasks.
These are just a few of Lightyear's many features. Check them out here to learn more.
Who should use Lightyear?
Lightyear targets businesses that require efficient and innovative B2B telecom solutions. Our services are ideal for companies needing internet connectivity, wide area networking (WAN), voice communication, and data center or colocation services.
Lightyear Pricing
At Lightyear, we understand that every business has unique telecom needs, which is why our pricing is customized based on your specific requirements. To get a tailored quote, feel free to schedule a demo here.
Lightyear Reviews
Lightyear has received a perfect score of 5.0 out of 5 stars based on 13 reviews. Users appreciate the ease of use, competitive pricing, and efficient procurement process. Check out more of our reviews here!
2. GoExceed Mobil(X)
GoExceed Mobil(X) offers a robust suite of enterprise cellular management solutions, including data mitigation, invoice auditing, hardware procurement, pool management, lifecycle management, and cost center allocation. Leveraging advanced technologies like Azure, machine learning, and AI, Mobil(X) optimizes carrier contracts and implements significant cost savings for businesses.
Pros of Using GoExceed Mobil(X)
- Automated Data Asset Mobile Management (ADAMM): Uses Azure, machine learning, and AI to interpret carrier contracts and maximize discounts.
- OneSYNC Integration: Seamlessly integrates with MDM, help desk ticketing, asset management, carrier portal, HR, and ERP systems.
- Mobile Intel: Offers data-driven insights into wireless carriers using Power BI.
- Responsive Support: Backed by a responsive, USA-based help-desk support team.
Cons of Using GoExceed Mobil(X)
- Interface Complexity: The interface is not necessarily the most intuitive and can be overwhelming with redundant data in multiple places, making it difficult for users to navigate and find the information they need efficiently.
- MDM Integration Issues: The Mobile Device Management (MDM) integration did not work initially, which can be a significant drawback for businesses relying on seamless integration with their existing systems.
GoExceed Mobil(X) Pricing
GoExceed Mobil(X)'s pricing is not public. Contact their support for more info.
GoExceed Mobil(X) Reviews
GoExceed Mobil(X) has a rating of 4.7 out of 5 stars based on 10 reviews. Users mention that the interface can be overwhelming and that there are issues with MDM integration. Check out more GoExceed Mobil(X) reviews here.
3. Advantix Solutions
Advantix Solutions is a managed connectivity experience (MCx) provider that simplifies data connectivity, ongoing optimization, and expense management for enterprises. Their offerings include multi-carrier wireless connectivity, managed mobility solutions, expense management services, and a Telecom Lifecycle Management (TLM) platform.
Pros of Using Advantix Solutions
- Managed Connectivity Experience (MCx): Simplifies data connectivity, ongoing optimization, and expense management, ensuring seamless operations.
- SmartSIM Technology: Connects SIM-enabled devices to multiple cellular networks with intelligent carrier switching, enhancing coverage and redundancy.
- Telecom Lifecycle Management (TLM) Platform: Integrates with carrier systems for comprehensive management of multiple carriers, wireless inventory, equipment, and billing data.
Cons of Using Advantix Solutions
- Complexity of Integration: Advantix Solutions' Telecom Lifecycle Management (TLM) platform integrates with multiple carrier systems, which can be complex and time-consuming for businesses to set up and manage effectively.
- Lack of User Reviews: The absence of user reviews and ratings on platforms like Capterra may indicate a lack of user feedback, making it difficult for potential customers to gauge the software's effectiveness and reliability.
Advantix Solutions Pricing
Advantix Solutions's pricing is not public. Contact their support for more info.
Advantix Solutions Reviews
Advantix Solutions has a score of 0.0 out of 5 based on 0 reviews. There are no user reviews available, making it difficult to gauge user opinions about the company. Check out more Advantix Solutions reviews here.
4. Calero
Calero specializes in managed technology solutions, offering comprehensive telecom expense management to provide enterprises with greater visibility, control, and optimization of their telecom assets. Their services also include managed mobility, SaaS management, and UCaaS management, ensuring compliance, security, and sustainability for businesses.
Pros of Using Calero
- Wireline eBonding: Calero is the only TEM provider certified as a carrier integrator to Metro Ethernet Forum (MEF) standards, ensuring seamless and standardized telecom expense management.
- Award-Winning Inventory Technology: Provides deeper and more accurate insight into telecom inventory data by pulling data directly from vendor APIs and validating it against billing records.
- Expertise in Migration: Experienced in seamlessly migrating large enterprises onto their platforms, minimizing disruptions and ensuring a smooth transition.
- Accurate Benchmarking: Uses global expertise and thousands of price points to offer precise benchmarking data, helping businesses make informed decisions.
Cons of Using Calero
- Complexity: Some users find the app complex to use, making it difficult to navigate and fully utilize its features.
- Poor Interface: The interface has been criticized for being unintuitive, leading to inefficiencies and a frustrating user experience.
Calero Pricing
Calero's pricing is not public. Contact their support for more info.
Calero Reviews
Calero has an overall rating of 4.2 out of 5 stars based on 10 reviews. Users generally find the interface difficult to navigate and mention communication issues with the support team. Check out more Calero reviews here.
5. Tellenium
Tellennium offers a comprehensive Telecom Expense Management program that includes reviewing network services, handling billing disputes, optimizing networks, and providing project management. The service aims to ensure clients are billed correctly, realize savings, and improve operational efficiencies.
Pros of Using Tellenium
- Guaranteed ROI: Tellennium ensures a return on investment for their Telecom Expense Management services, providing financial assurance to clients.
- No Implementation Fees: Clients can go live within 60 days without incurring any implementation costs, making it a cost-effective choice.
- Advanced Real-Time AI: Utilizes cutting-edge AI technology for audit and optimization, ensuring accurate and efficient expense management.
- Comprehensive Lifecycle Management: Offers end-to-end management including invoice tracking, AP process management, dispute management, and network optimization.
Cons of Using Tellenium
- Automated Tools Overlook Discrepancies: The automated tools for verifying invoice accuracy save time, but there is a possibility that they might overlook some discrepancies.
- Inability to Customize Reports: Users have reported that the platform's reporting capabilities are locked down, preventing customization to meet specific needs.
Tellenium Pricing
Tellenium's pricing is not public. Contact their support for more info.
Tellenium Reviews
Tellennium has an overall rating of 4.9 out of 5 stars based on 9 reviews. Users mention issues with the turnover of entry-level support staff and limitations in report customization. Check out more Tellenium reviews here.
6. Avotus
Avotus offers a comprehensive Telecom Expense Management (TEM) platform that includes modules for Inventory, Purchasing, Invoicing, and Analytics. These features help organizations manage telecom assets, control expenses, and optimize efficiency through detailed reporting and robust error management.
Pros of Using Avotus
- Interactive Modules: The TEM platform includes self-contained yet interactive modules for Inventory, Purchasing, Invoicing, and Analytics.
- Three Levels of Quality Checks: Every invoice undergoes three levels of quality checks to ensure accuracy.
- Automated Alerts for MACD Orders: Automated alerts for Move, Add, Change, and Delete (MACD) orders to eliminate errors.
- Role-Based Approval Hierarchy: The system includes a role-based approval hierarchy to manage telecom expenses.
Cons of Using Avotus
- Complex User Interface: Users have reported that the interface is not intuitive, making it difficult to navigate and fully utilize the platform's features.
- Limited Customization Options: The platform's reporting capabilities are locked down, preventing users from customizing reports to meet specific needs.
AvotusPricing
Avotus's pricing is not public. Contact their support for more info.
Avotus Reviews
Avotus has an overall rating of 3.8 out of 5 stars based on 8 reviews. Users mention that the interface is not intuitive and that there are limited customization options for reports. Check out more Avotus reviews here.
7. Sakon
Sakon offers a cloud-based platform designed to help enterprises manage their telecom and device portfolios. The platform provides solutions for telecom expense management, service management, cost optimization, and network management, aiming to enhance network services and control IT costs.
Pros of Using Sakon
- Integrated Platform: Sakon offers a comprehensive, cloud-based platform that manages all communication services, providing unparalleled visibility and control over telecom costs.
- Automation of Workflows: The platform automates key telecom management workflows, significantly boosting efficiency and reducing operational costs.
- Global Reach: Sakon manages over $7 billion in spend and provides service coverage in 100 countries, ensuring robust support for multinational enterprises.
- Recognition and Awards: Sakon has been recognized by industry leaders and awarded for excellence in telecom management, including the 2021 Gartner Peer Insights Customers’ Choice and the 2022 Telecom Vendor of the Year by AOTMP.
Cons of Using Sakon
- Complex User Interface: Users have reported that the interface is not intuitive, making it difficult to navigate and fully utilize the platform's features.
- Limited Customization Options: The platform's reporting capabilities are locked down, preventing users from customizing reports to meet specific needs.
Sakon Pricing
Sakon's pricing is not public. Contact their support for more info.
Sakon Reviews
Sakon has an overall rating of 3.8 out of 5 stars based on 8 reviews. Users mention that the interface is not intuitive and that there are limited customization options for reports. Check out more Sakon reviews here.
8. zLinq
zLinq specializes in telecom and technology lifecycle management, offering IT teams comprehensive solutions to manage their WAN, Unified Communications, and Contact Center investments. Their services include a new Customer Dashboard, inventory and audit capabilities, optimization strategies, lifecycle management, strategic advisory services, and invoice processing, all aimed at delivering cost savings and increased productivity.
Pros of Using zLinq
- Customer Dashboard: Provides real-time visibility into communications infrastructure, allowing for better management and decision-making.
- Visualization Toolkit: Collects, analyzes, and decodes infrastructure data in near-real time, offering actionable insights for optimization.
- Dedicated Client Services Manager: Helps align priorities with savings and technology roadmaps, ensuring that client goals are met efficiently.
- Unique Process and Playbooks: Designed to manage the burden of change and guarantee results, providing a structured approach to telecom management.
Cons of Using zLinq
- Complexity of Services: The range of services offered by zLinq, such as Inventory & Audit, Optimization, Lifecycle Management, and Invoice Processing, might be overwhelming for smaller businesses or those with less complex telecom needs. This complexity could lead to difficulties in understanding and fully utilizing all the services provided.
- Dependency on External Management: Relying on zLinq to manage the burden of change and handle telecom lifecycle management might lead to a dependency on their services. This could potentially reduce the internal team's ability to manage telecom services independently in the future, making it challenging if the company decides to switch providers or bring the management in-house.
zLinqPricing
zLinq's pricing is not public. Contact their support for more info.
zLinq Reviews
zLinq has an overall rating of 4.8 out of 5 stars based on 18 reviews. Users mention that the initial onboarding process can be complex and there is some resistance from telecom carriers. Check out more zLinq reviews here.
9. Genuity
Genuity offers a platform that helps businesses manage their telecom expenses by providing visibility, control, and insights to discover potential savings. The platform allows tracking of telecom usage by location, service type, and feature, and integrates telecom management with other IT services like SaaS, vendor management, and network monitoring.
Pros of Using Genuity
- Clarity & Visibility: Provides detailed tracking of telecom expenses by location, service type, and feature.
- Actionable Insights: Allows users to compare their rates with thousands of other users to benchmark spend.
- Expense Optimization: Automatically detects unexpected changes, consolidates, and negotiates better contracts.
- Community-Driven Pricing: Leverages community data for price optimization.
Cons of Using Genuity
- Complexity in Integration: While the platform offers comprehensive integration of telecom, SaaS, vendors, services, and contracts, the process of integrating all these elements might be complex and time-consuming for some businesses.
- Dependence on Accurate Data: The effectiveness of Genuity's cost management and optimization features relies heavily on the accuracy of the data imported into the system. Inaccurate or incomplete data could lead to suboptimal insights and decisions.
Genuity Pricing
- Community Plan: $29.99/month with Genuity Solution, $124.99/month without Genuity Solution
- Full Platform: $99.99/month (Yearly Plan), $124.99/month (Monthly Plan)
- Vendor Management: $39.99/month (Yearly Plan), $49.99/month (Monthly Plan)
- Asset Management: $39.99/month (Yearly Plan), $49.99/month (Monthly Plan)
- IT Help Desk: $39.99/month (Yearly Plan), $49.99/month (Monthly Plan)
Genuity Reviews
Genuity has an overall rating of 4.7 out of 5 stars based on user reviews. Users mention missing features and issues with the ticketing system, as well as concerns about the lack of certain functionalities like software pushing capabilities and custom domain URLs. Check out more Genuity reviews here.
10. TEMEdge
TEMEdge is a cloud-enabled expense management solution designed to automate, optimize, and manage technology spending for organizations. The platform offers features such as invoice processing, inventory management, invoice auditing, dispute management, contract management, accounts payable, and reporting, providing a comprehensive approach to managing technology expenses.
Pros of Using TEMEdge
- Integrated: Leverages common data such as cost center information and provides centralized views of inventory across modules.
- Modular: Offers a choice of modules based on requirements, such as invoice management and inventory management, with the ability to add new modules as needs expand.
- Synchronized: Automates and synchronizes the exchange between technology vendor feeds to eliminate duplicate data entry.
- Flexible: Available as a hosted, software-licensed, or outsourced solution, ensuring total visibility into the complete technology lifecycle.
Cons of Using TEMEdge
- Complex User Interface: Users have reported that the interface is not intuitive, making it difficult to navigate and fully utilize the platform's features.
- Limited Customization Options: The platform's reporting capabilities are locked down, preventing users from customizing reports to meet specific needs.
TEMEdge Pricing
TEMEdge's pricing is not public. Contact their support for more info.
TEMEdge Reviews
TEMEdge has an overall rating of 0.0 out of 5 stars based on 0 reviews. There is no user feedback available for TEMEdge as there are no reviews yet. Check out more TEMEdge reviews here.
Which One Should You Go With?
While each of these Telecom Expense Management solutions offers unique benefits and features, Lightyear stands out for its automation, data-driven insights, and comprehensive management capabilities. If you're seeking an alternative that simplifies telecom management and optimizes costs effectively, Lightyear is a strong contender. Ultimately, the best choice depends on your specific needs, but you can't go wrong with Lightyear's innovative approach.
