Lumen DIA offers a comprehensive solution for businesses seeking reliable and high-speed internet connectivity.
This article explores the pricing, advantages, and availability of Lumen DIA to help you make an informed decision.
What Is Lumen DIA?
Lumen® Dedicated Internet Access (DIA) provides enterprise businesses with fast and reliable internet connectivity. It ensures secure internet access across the global Lumen Network, supported by the Lumen Security Operations Center (SOC). The service offers single-port speeds up to 3 Gbps on Marketplace and up to 100 Gbps through custom configurations.
With over 450 Tbps of total global IP capacity and 350,000 global route miles of fiber, Lumen DIA supports IPv4 and IPv6 dual stack. It also offers various routing options, including static routing and Border Gateway Protocol (BGP), making it a versatile choice for businesses with extensive connectivity needs.
Lumen DIA Use Cases
- Small businesses: Ideal for small businesses (1-20 employees) needing reliable and secure internet connectivity.
- Medium to large businesses: Suitable for medium to large enterprises requiring high-speed, dedicated internet access for daily operations.
- Data-heavy activities: Perfect for large businesses with concurrent users performing data-intensive tasks.
- Cloud facilities: Essential for data and storage cloud facilities needing robust and scalable internet solutions.
Make sure to read our Dedicated Internet Access Buyer's Guide for more vendor-agnostic details on DIAs.
Why Choose Lumen DIA?
- Fast and Reliable: Lumen® DIA provides your enterprise with high-speed internet, ensuring consistent and dependable connectivity.
- Secure Connectivity: Benefit from secure internet access across the global Lumen Network, monitored by the Lumen Security Operations Center (SOC).
- High-Speed Options: Choose from single-port speeds up to 3 Gbps on Marketplace or up to 100 Gbps through custom configurations.
- Extensive Peering: Access over 6,500 interconnects with localized private peering, reaching more locations worldwide with fewer hops.
- Robust Backbone: Leverage an internet backbone with over 450 Tbps of total global IP capacity for seamless data flow.
- Global Reach: Utilize 350,000 global route miles of fiber and extensive off-net access across North America and Asia Pacific.
- Flexible Routing: Supports both static routing and Border Gateway Protocol (BGP) for versatile network management.
- On-Demand Management: Use Lumen® Control Center for critical performance metrics, SLAs, and threshold alert email support.
Lumen DIA's Pricing
The pricing plans for Lumen DIA offer various internet service options based on speed and configuration, tailored for commercial businesses with a 36-month commitment. Monthly rates vary by service location, with additional taxes and fees applicable. Here’s a detailed description of each plan:
- 100 Mbps Plan: Priced at $625 per month, this plan is best suited for small businesses with 1 to 20 employees that use lighter web applications. Available in the United States, it utilizes Ethernet switched access types with Fast Ethernet ports, offering symmetrical speed options ranging from 10 Mbps to 100 Mbps. The plan includes IPv4 and IPv6 dual stack addressing, guarantees 99.99% service availability, supports Resource Public Key Infrastructure (RPKI), and includes 24/7 monitoring and mitigation for the Lumen AS3356 network. Flexible billing and rate options are provided, including Flat Rate and Commit Plus Burst. Additional features include access to the Lumen® Control Center and detailed network visibility. Optional add-ons are available, such as building extensions and managed network services (managed router) for additional charges, along with API Business Integration Capabilities at no extra charge.
- 1 Gbps Plan: Priced at $1,070 per month, this plan is designed for medium to large businesses that require high-fidelity web applications, including those for geo/mapping, video, and graphic design. Available in the United States, it uses Ethernet switched access types and Gig Ethernet ports, providing symmetrical speeds from 100 Mbps to 1 Gbps, along with IPv4 and IPv6 dual stack addressing. It features a 99.99% service availability SLA, support for RPKI, and 24/7 network monitoring and mitigation. The plan includes flexible billing options (Flat Rate and Commit Plus Burst) and provides access to the Lumen® Control Center with detailed network visibility. Optional add-ons include building extensions, managed network services, and API Business Integration Capabilities at no additional charge.
- 2 Gbps Plan: Costing $1,735 per month, this plan is targeted at large businesses with concurrent users engaging in data-heavy activities, such as streaming video or managing data and storage in cloud facilities. Available in the United States, it utilizes Ethernet switched access types with 10 Gig Ethernet ports, supporting symmetrical speed options between 1 Gbps and 3 Gbps. The plan includes IPv4 and IPv6 dual stack addressing, a 99.99% service availability SLA, support for RPKI, 24/7 monitoring, and mitigation for the Lumen AS3356 network. Flexible billing options like Flat Rate and Commit Plus Burst are offered. Customers have access to the Lumen® Control Center and detailed network visibility, with optional add-ons such as building extensions and managed network services available for an additional charge.
- Custom Configuration: This option provides tailored solutions with speeds up to 100 Gbps and pricing that varies based on design. Best for unique business needs, it is available globally and offers access types such as Ethernet switched, wavelengths, and cross-connects, with port types including Fast Ethernet, Gig Ethernet, 10 Gig Ethernet, and 100 Gig Ethernet. Symmetrical speed options range from 10 Mbps to 100 Gbps. The plan includes IPv4 and IPv6 dual stack addressing, a 99.99% service availability SLA, support for RPKI, and 24/7 monitoring and mitigation services. Billing options are flexible, offering Flat Rate, Commit Plus Burst, and Aggregate Commit. The Lumen® Control Center provides detailed network visibility, and optional add-ons like building extensions and managed network services are available for an additional charge.
These plans cater to varying business sizes and needs, providing extensive service options and features designed to support high-performance internet usage in a commercial setting. Make sure to read our Dedicated Internet Access Pricing Guide to learn more about the pricing of different ISP products.
Lumen DIA's Availability
To find out if Lumen DIA is available in your area, visit the Lumen Network Maps page. This resource will help you determine service availability based on your location.
Lumen DIA's Customer Service Details
For businesses considering Lumen® Dedicated Internet Access (DIA), having reliable customer support is crucial. Here are the main customer service details to help you get in touch with Lumen:
- Phone Number: For North America, you can reach Lumen customer support at 877‑453‑8353. This number is suitable for enterprise customers needing immediate assistance.
- Online Portals: Utilize the Lumen® Control Center to manage your services, check repair status, and view order status. This portal provides a comprehensive suite of tools for managing your internet services efficiently.
- Web Forms: If you prefer written communication, you can use the web form available on the customer support page to contact a customer support specialist.
For more detailed contact information and additional support options, visit the Customer Support page.
Should You Get Lumen DIA?
In conclusion, Lumen DIA is an excellent choice for businesses needing reliable, high-speed internet connectivity.
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