OneSource offers Telecom Expense Management (TEM) software designed to help businesses manage their technology expenses. This article will explore the features of OneSource's TEM software, provide an overview of user reviews, and discuss other options to consider in the TEM market.
What is OneSource?
OneSource helps businesses simplify a complex technology world by offering services in expense management, IT infrastructure, cybersecurity, and customer experience. They assist in designing, procuring, implementing, and supporting technology solutions.
With over 25 years of experience, OneSource manages $1 billion in technology spend and partners with over 400 technology suppliers. Their services include Technology Expense Management, Managed Mobility, Cloud Optimization, and more, catering to various industries with team-focused benefits and industry-specific solutions.
What to Consider When Selecting a OneSource Alternative?
- Cost Savings: Look for solutions that offer significant cost reductions through efficient invoice management, audit and optimization, and detailed reporting and analytics.
- Integration Capabilities: Ensure the platform can seamlessly integrate with existing business processes and other IT services, such as SaaS, vendor management, and network monitoring.
- Scalability: Choose a solution that can scale to meet the needs of your organization, whether you are a small business or a large enterprise with complex IT environments.
- Customer Support: Opt for providers that offer robust customer support, including personalized and responsive service, to help manage and resolve any issues that may arise.
- Analytics and Reporting: Select a platform that provides actionable insights and detailed reporting to help you make informed decisions and optimize your telecom expenses.
Best Alternatives to OneSource in 2025
1. Lightyear
Lightyear is dedicated to transforming the B2B telecom industry, which has long been considered antiquated and static. Our mission is to drive real, positive, and durable change in this multi-trillion dollar space through a remote-first, distributed working environment that emphasizes high trust and autonomy.
Pros of Using Lightyear
Lightyear offers a range of features that make it a compelling choice for businesses looking to optimize their telecom expenses.
- Automation: Lightyear automates the sourcing and management of internet, WAN, voice, and colocation services, reducing manual effort and errors.
- Optimization: The platform uses data-driven software to optimize telecom expenses, ensuring businesses get the best value for their money.
- Integration: Lightyear seamlessly integrates with existing business processes and IT services, making it easy to incorporate into your current workflow.
- Scalability: Whether you are a small business or a large enterprise, Lightyear can scale to meet your needs, offering flexible solutions for various organizational sizes.
- Customer Support: Lightyear provides robust customer support, including personalized and responsive service to help manage and resolve any issues that may arise.
These are just a few of Lightyear's many features. Check them out here to learn more.
Who should use Lightyear?
Lightyear primarily targets businesses involved in telecom procurement, network inventory management, bill consolidation, internet connectivity, wide area networking (WAN), voice services, and data center/colocation services. Our solutions are designed for companies looking to optimize their telecom expenses and streamline their IT infrastructure.
Lightyear Pricing
Lightyear offers custom pricing tailored to each customer's unique needs, ensuring you get the best value for your specific requirements. To get a personalized quote, feel free to schedule a demo here.
Lightyear Reviews
Lightyear has received an overall rating of 5.0 out of 5 stars. Users appreciate the ease of use and efficiency of Lightyear's web portal and inventory management, as well as the platform's competitive pricing and project life-cycle management. The company is praised for streamlining procurement processes, providing excellent customer support, and handling communications with carriers effectively. Users also value the platform's self-service capabilities, workflow visibility, and the ability to manage ongoing internet vendors in one place. Check out more of our reviews here!
2. RadiusPoint
RadiusPoint offers comprehensive Telecom Expense Management (TEM) services through their ExpenseLogic™ SaaS platform, focusing on invoice management, audit and optimization, inventory management, and reporting and analytics. Their solutions help organizations reduce telecom expenses, optimize vendor management, and improve decision-making through detailed reporting.
Pros of Using RadiusPoint
- ExpenseLogic™ SaaS Platform: A comprehensive tool that manages telecom expenses efficiently, offering a centralized solution for all TEM needs.
- Lifecycle Management: Covers the entire lifecycle of telecom expense management, from order placement to payment, ensuring seamless operations.
- Industry-Specific Solutions: Tailored services designed to meet the unique needs of various sectors, including government, healthcare, and retail.
- Detailed Reporting & Analytics: Provides granular data and insights, enabling better decision-making and optimization of telecom expenses.
Cons of Using RadiusPoint
- Complexity: The need for detailed inventory management and consistent attention to detail might imply a steep learning curve or the necessity for specialized training, which can be challenging for some organizations to manage without dedicated resources.
- Reporting Accuracy: Users have reported that the reporting feature seems to be wrong more times than not, which can lead to inefficiencies and potential errors in telecom expense management.
RadiusPoint Pricing
RadiusPoint's pricing is not public. Contact their support for more info.
RadiusPoint Reviews
RadiusPoint has received an overall rating of 5.0 out of 5 stars. Users have reported issues with reporting accuracy and the complexity of the platform, which can be challenging without dedicated resources. Check out more RadiusPoint reviews here.
3. vCom Solutions
vCom Solutions specializes in strategic IT sourcing and lifecycle management, offering a range of products and services designed to help businesses manage their IT needs more efficiently. Their offerings include planning and procurement, expense management, operations management, and the vManager platform for centralizing IT inventory and spend management.
Pros of Using vCom Solutions
- Vendor-Agnostic Marketplace: Allows comparison and ordering across multiple vendors, ensuring you get the best deals without being tied to a single provider.
- vManager Platform: Centralizes IT inventory and spend management, providing a single pane of glass for all your IT assets and expenses.
- QuantumShift: Aggregates and consolidates IT services for better pricing and streamlined processes, making it easier to manage and optimize your IT spend.
- Comprehensive IT Lifecycle Management: Covers everything from procurement to decommissioning, ensuring a seamless and efficient management of your IT assets throughout their lifecycle.
Cons of Using vCom Solutions
- Complexity in Integration: While vCom offers a comprehensive suite of tools and services, integrating these solutions into an existing IT infrastructure might be complex and require significant effort and expertise.
- Vendor-Agnostic Approach: Although being vendor-agnostic can be a strength, it might also be a con for businesses looking for a more streamlined, single-vendor solution. The need to manage multiple vendor relationships through vCom's platform could be seen as an additional layer of complexity.
vCom Solutions Pricing
- Find: Complimentary
- Buy: Monthly fee based on spend under management
- Manage: $5.50 per month per device
- Manage: $50 per month per circuit
vCom Solutions Reviews
vCom Solutions has received an overall rating of 4.3 out of 5 stars. Users have reported that while the platform offers a range of features, it can be complex to integrate and manage. Check out more vCom Solutions reviews here.
4. Billmonitor
Billmonitor helps businesses and public sector organizations manage and reduce their mobile phone expenses by analyzing bills to find cost savings. Founded by three mathematicians in Oxford, the service claims an average savings of 49% for businesses, emphasizing transparency and cost reduction.
Pros of Using Billmonitor
- Advanced Mathematical Analysis: Billmonitor uses advanced mathematics to analyze mobile phone bills and tariffs, turning complex data into actionable intelligence.
- Evidence-Based Engine: Their engine can 'crunch' your bill to discover the best plan for your business, offering an average savings of 49%.
- Sector-Specific Solutions: They cater to a wide range of sectors, from small SMEs to large corporates and public sector organizations.
- Core Values Collaboration: They have worked with Value Match to identify core values that maximize impact and bring real cost benefits to the public sector.
Cons of Using Billmonitor
- Privacy Concerns: Users need to provide detailed phone account information for Billmonitor to analyze their bills, which could be a privacy concern for some businesses and individuals.
- Lack of User Feedback: The absence of user reviews on platforms like TrustRadius might suggest a lack of user feedback, making it difficult for prospective users to gauge the effectiveness and reliability of the service.
Billmonitor Pricing
- Billmonitor's pricing is not public. Contact their support for more info.
Billmonitor Reviews
Billmonitor has received an overall rating of 2.5 out of 5 stars. Users have reported concerns about privacy and the lack of user feedback, making it difficult to gauge the service's effectiveness and reliability. Check out more Billmonitor reviews here.
5. Avotus
Avotus offers a comprehensive Telecom Expense Management (TEM) platform that includes modules for Inventory, Purchasing, Invoicing, and Analytics. This interactive solution helps organizations manage telecom assets, optimize expenses, and enhance financial control through robust automation and detailed reporting.
Pros of Using Avotus
- Interactive TEM Platform: Avotus offers a self-contained yet interactive platform that integrates Inventory, Purchasing, Invoicing, and Analytics modules, providing comprehensive control over telecom assets and expenses.
- Robust Automation: The platform combines automation with human expertise to detect errors and optimize efficiency, ensuring accurate and updated cross-vendor inventory management.
- Three Levels of Quality Checks: Every invoice undergoes three levels of quality checks, eliminating invoice overages and maximizing cost savings and ROI.
- Automated Alerts for MACD Orders: Avotus provides automated alerts for Move, Add, Change, and Delete (MACD) orders, simplifying order management and ensuring error-free purchasing processes.
Cons of Using Avotus
- Complexity in Implementation: The implementation time can vary based on requirements, and although typical implementation is less than a week, the exact timeline is only shared after a project plan is created. This could be a potential drawback for organizations looking for a quick setup.
- Training Requirements: While the system is described as user-friendly, there is still a need for training once the system is implemented. This could be seen as a con for organizations that prefer a plug-and-play solution without the need for additional training sessions.
Avotus Pricing
Avotus's pricing is not public. Contact their support for more info.
Avotus Reviews
Avotus has received an overall rating of 2.5 out of 5 stars. Users have reported concerns about the complexity of implementation and the need for training once the system is in place. Check out more Avotus reviews here.
6. Linq services
Linq services offers comprehensive managed mobility services designed to simplify mobile management for enterprises, ensuring cost savings through streamlined invoicing, customized reporting, and dedicated human customer care.
Pros of Using Linq services
- Human Customer Care: Personalized, one-to-one service from dedicated account specialists.
- Device Lifecycle Management: Comprehensive management of the entire lifecycle of mobile devices.
- Guaranteed Savings: Assurance of cost savings on mobile management.
- Customized Reporting: Tailored reporting solutions to meet specific business needs.
Cons of Using Linq services
- Limited User Reviews: The absence of user reviews on platforms like Capterra makes it difficult for prospective users to gauge the effectiveness and reliability of the service.
- Complexity in Implementation: While the system is described as user-friendly, there is still a need for training once the system is implemented. This could be seen as a con for organizations that prefer a plug-and-play solution without the need for additional training sessions.
Linq servicesPricing
Linq services's pricing is not public. Contact their support for more info.
Linq services Reviews
Linq services has received an overall rating of 0.0 out of 5 stars. Users have not provided any feedback, making it difficult to gauge the service's effectiveness and reliability. Check out more Linq services reviews here.
7. Genuity
Genuity offers a comprehensive suite of IT management tools, including Telecom Expense Management, SaaS & Vendor Management, Asset Management, IT Help Desk, Contract Management, and Network Monitoring. The platform integrates various services to provide visibility, control, and actionable insights, helping businesses optimize expenses, manage costs, and make data-driven decisions.
Pros of Using Genuity
- Clarity & Visibility: Provides detailed tracking of telecom expenses by location, service type, and feature.
- Actionable Insights: Allows users to compare their rates with thousands of other users for benchmarking.
- Expense Optimization: Automatically detects unexpected changes and helps in consolidating and negotiating better contracts.
- Comprehensive Cost Analysis: Integrates telecom, SaaS, vendors, services, and contracts for a holistic view.
Cons of Using Genuity
- Complexity in Integration: While Genuity offers comprehensive integration of telecom, SaaS, vendors, services, and contracts, the process of integrating all these elements might be complex and time-consuming for some businesses.
- Dependence on Platform: The reliance on Genuity's platform for managing various IT and telecom services could make businesses dependent on a single vendor, which might be a risk if there are any issues with the platform or if the business decides to switch providers.
Genuity Pricing
- Subscription price: $29.99
Genuity's pricing is not public. Contact their support for more info.
Genuity Reviews
Genuity has received an overall rating of 4.7 out of 5 stars. Users have mentioned missing features, issues with the ticketing system, and concerns about the reliability of the Single Sign-On (SSO) feature. A significant price increase without prior notice was also a shock for some users. Check out more Genuity reviews here.
8. Cass
Cass offers a comprehensive suite of telecom expense management services, including fixed telecoms management, managed mobility, and cloud management. Their services support internal IT and telecom departments by taking over tedious tasks, ensuring accurate billing, and delivering significant cost savings.
Pros of Using Cass
- Market Leader in Customer Satisfaction: Cass consistently ranks high in customer satisfaction, ensuring a reliable and trusted partnership for managing telecom expenses.
- Federally Regulated: As a member of the US Federal Reserve, Cass offers financial stability and robust payment capabilities, providing peace of mind for clients.
- Global Execution: With operations in over 185 countries and the ability to pay in 114 currencies, Cass delivers a truly international reach and stability.
- Unparalleled Customer Service: Cass employs industry-accredited professionals to provide exceptional customer service, ensuring all client needs are met efficiently and effectively.
Cons of Using Cass
- EDI Use Limitations: The platform's Electronic Data Interchange (EDI) capabilities have certain limitations, which can hinder seamless data exchange and integration with other systems.
- Denied Issues Causing Delays: Users have reported that denied issues can lead to delays in processing, affecting the overall efficiency and timeliness of telecom expense management.
CassPricing
Cass's pricing is not public. Contact their support for more info.
Cass Reviews
Cass has received an overall rating of 5.0 out of 5 stars. Users have reported limitations with EDI use and delays caused by denied issues. Check out more Cass reviews here.
9. Velocity
Velocity offers a comprehensive Global Expense Management (GEM) solution designed to optimize telecom expenses, automate processes, and enhance budget management for businesses. The platform leverages advanced technologies like Robotic Process Automation, Artificial Intelligence, and Machine Learning to streamline operations and ensure fiscal responsibility.
Pros of Using Velocity
- Robotic Process Automation: Leverages advanced technologies like Robotic Process Automation, Artificial Intelligence, and Machine Learning to automate and streamline telecom expense management processes.
- Comprehensive Financial Management: Integrates auditing tools, invoice management, and payment streamlining to ensure precise cost control and compliance.
- Data Flexibility: Allows for the inclusion of non-standard data sources and formats, providing customized inputs and greater adaptability.
- 24/7/365 U.S. Based Support: Offers round-the-clock access to a dedicated support team, ensuring continuous assistance and problem resolution.
Cons of Using Velocity
- Complexity in Integration: While GEM offers data flexibility by pulling in non-standard data sources and formats, this could potentially lead to complexities in integration and configuration, especially for businesses with less technical expertise.
- Dependence on Support: Although GEM provides 24/7/365 U.S.-based support and a dedicated support team, businesses may become highly dependent on this support for troubleshooting and maintaining the platform, which could be a drawback if there are any service disruptions.
Velocity Pricing
Velocity's pricing is not public. Contact their support for more info.
Velocity Reviews
Velocity has received an overall rating of 3.6 out of 5 stars on Google, 5 out of 5 stars on Facebook, and 2.4 out of 5 stars on Indeed. Users generally mention issues with the work environment and low pay. Check out more Velocity reviews here.
10. Calero
Calero offers a comprehensive suite of managed technology solutions, focusing on telecom expense management, mobility, SaaS, unified communications, and market data management. Their platform is designed to provide greater visibility, control, and optimization for enterprises, ensuring efficient and streamlined technology management.
Pros of Using Calero
- Wireline eBonding: Calero is the only TEM provider certified as a carrier integrator to Metro Ethernet Forum (MEF) standards.
- Award-Winning Inventory Technology: Provides deeper and more accurate insights into telecom inventory data by pulling data directly from vendor APIs and validating it against billing records.
- Comprehensive Managed Technology Solutions: Covers a wide range of services including managed mobility, telecom expense management, SaaS management, unified communications, and market data management.
Cons of Using Calero
- Complexity: Users have reported that the app is complex and not very intuitive, making it difficult to navigate and use effectively without extensive training.
- App Functionality Issues: There have been multiple reports of problems with the app's functionality, including inefficiencies and layout issues that hinder user experience.
Calero Pricing
Calero's pricing is not public. Contact their support for more info.
Calero Reviews
Calero has received an overall rating of 4.2 out of 5 stars. Users generally mention difficulties with the interface and issues with communication and support. Check out more Calero reviews here.
Which One Should You Go With?
While each of these Telecom Expense Management solutions offers unique benefits and can be a great fit depending on your specific needs, Lightyear stands out for its automation, scalability, and robust customer support. If you're looking for a reliable and efficient alternative, Lightyear is a strong contender that can help streamline your telecom expenses and optimize your IT infrastructure. Explore your options, but don't overlook the advantages that Lightyear brings to the table.
