Telecom Expense Management (TEM) software is essential for organizations looking to streamline their telecom services and control costs. Sakon offers a platform designed to manage communication services, including expense management, service management, and cost optimization. This article will explore the features, user reviews, and other options to consider when evaluating Sakon's TEM software.
What is Sakon?
Sakon provides a cloud-based platform designed to help enterprises understand, manage, and evolve their communication ecosystems. They focus on improving network services, controlling IT costs, and automating telecom management workflows.
Their platform offers features like integrated management of all communication services, telecom expense management, and telecom service management. Additionally, they provide telecom cost optimization and tools for network providers to simplify workflow and invoice management.
What to Consider When Selecting a Sakon Alternative?
- Integration Capabilities: Ensure the platform integrates seamlessly with existing enterprise systems like HR, Finance, and IT Service Management to streamline workflows and data management.
- Automation Features: Look for advanced automation capabilities, such as invoice processing, billing, and reporting, to reduce manual tasks and improve efficiency.
- Cost Optimization Tools: Evaluate the platform's ability to optimize telecom expenses through features like real-time rate plan optimization, cost allocation, and contract management.
- Scalability: Choose a solution that can scale with your business needs, supporting multiple locations and a growing number of devices and services.
- Customer Support: Consider the availability and quality of customer support, including 24/7 assistance, dedicated support teams, and comprehensive onboarding processes.
Best Alternatives to Sakon in 2025
1. Lightyear
Lightyear automates and optimizes how companies source and manage their internet, WAN, voice, and colocation with data-driven software. Our platform simplifies telecom management by integrating with existing enterprise systems, automating workflows, and providing real-time cost optimization tools. We are committed to transforming the B2B telecom industry through innovation and a solutions-oriented approach.
Pros of Using Lightyear
Lightyear offers a range of features that make it a compelling choice for telecom management.
- Automated Sourcing: Lightyear automates the process of sourcing internet, WAN, voice, and colocation services, saving time and reducing errors.
- Real-Time Cost Optimization: The platform provides tools for real-time rate plan optimization, ensuring you always get the best deals.
- Seamless Integration: Lightyear integrates effortlessly with existing enterprise systems like HR, Finance, and IT Service Management, streamlining workflows.
- Scalability: Designed to grow with your business, Lightyear supports multiple locations and an increasing number of devices and services.
- Comprehensive Support: Lightyear offers 24/7 customer support, dedicated support teams, and thorough onboarding processes to ensure smooth operation.
These are just a few of Lightyear's many features. Check them out here to learn more.
Who should use Lightyear?
Lightyear targets businesses of all sizes that require efficient management of their internet, WAN, voice, and colocation services. Our platform is ideal for enterprises looking to modernize their telecom infrastructure and optimize costs through automation and data-driven solutions.
Lightyear Pricing
Lightyear offers custom pricing tailored to meet the unique needs of each customer. To get a personalized quote, feel free to schedule a demo here.
Lightyear Reviews
Lightyear has a perfect score of 5.0 out of 5 stars. Users appreciate the user-friendly interface, competitive pricing, significant time savings, and excellent customer support. They also value the comprehensive service, transparency, and reliability of the platform. Check out more of our reviews here!
2. Bluewater Control
Bluewater Control is a SaaS platform designed to manage the lifecycle of mobile services and devices, consolidate telecom billing, and optimize service and device spend. It integrates with systems like ServiceNow, HR, Finance, MDM, and procurement systems, benefiting finance teams, IT teams, and managers by improving governance, visibility, and cost efficiency.
Pros of Using Bluewater Control
- Customised Catalogues and Approval Workflows: Manage ordering and MSP requests through tailored catalogues and workflows, ensuring that all processes are streamlined and efficient.
- Device and Service Management: Assign, manage, and report on devices and services against users and cost centres, providing comprehensive oversight and control.
- Telecom Billing Consolidation: Consolidate and report on telecom billing from multiple carriers, simplifying financial management and reducing administrative burden.
- Proactive Data Management: Proactively manage data to ensure accuracy and reliability, enhancing decision-making and operational efficiency.
Cons of Using Bluewater Control
- Lack of User Reviews: The absence of user reviews on platforms like Capterra can be a red flag. Potential users may find it challenging to gauge the software's real-world performance and reliability without feedback from existing customers.
- No Free Trial Available: Bluewater Control does not offer a free trial, which can be a significant drawback for businesses wanting to test the platform before committing to a subscription. This limitation may deter potential users who prefer to evaluate software hands-on before making a purchase decision.
Bluewater Control Pricing
Bluewater Control's pricing is not public. Contact their support for more info.
Bluewater Control Reviews
Bluewater Control has a score of 0.0 out of 5 based on 0 reviews. There are no user reviews available, making it difficult to gauge the software's real-world performance and reliability.
Check out more Bluewater Control reviews here.
3. GoExceed Mobil(X)
GoExceed Mobil(X) is an enterprise cellular management solution that leverages advanced technologies like Azure, machine learning, and AI to optimize carrier contracts and automate cost reductions. It offers features such as data mitigation, invoice auditing, hardware procurement, pool management, lifecycle management, and cost center allocation, seamlessly integrating with various enterprise systems through OneSYNC.
Pros of Using GoExceed Mobil(X)
- Automated Data Asset Mobile Management (ADAMM): Uses Azure, machine learning, and AI to interpret carrier contracts and maximize discounts.
- OneSYNC Integration: Seamlessly integrates with MDM, help desk ticketing, asset management, carrier portal, HR, and ERP systems.
- Mobile Intel: Offers data-driven insights using Power BI, providing valuable information for better decision-making.
- Solve(X) Portal: Powered by Microsoft, it simplifies data management and provides clear, concise data to executives.
Cons of Using GoExceed Mobil(X)
- Interface Complexity: The interface is not very intuitive and can be overwhelming due to redundant data in multiple places. This can make it challenging for users to navigate and find the information they need efficiently.
- MDM Integration Issues: The Mobile Device Management (MDM) integration did not work initially, which can be a significant drawback for businesses relying on seamless integration with their existing systems.
GoExceed Mobil(X) Pricing
GoExceed Mobil(X)'s pricing is not public. Contact their support for more info.
GoExceed Mobil(X) Reviews
GoExceed Mobil(X) has a score of 4.7 out of 5 stars based on 10 reviews. Users generally mention that the interface can be overwhelming and there are issues with MDM integration. Check out more GoExceed Mobil(X) reviews here.
4. Cimpl
Cimpl is a technology expense management software that helps businesses track, manage, and optimize their technology expenses, including telecom, mobility, and cloud services. It offers features like automated billing, real-time data integration, and comprehensive visibility into technology usage and costs.
Pros of Using Cimpl
- Automation of Ordering and Billing Processes: Cimpl automates these processes with over 250 integration points, ensuring efficiency and reducing manual errors.
- Real-Time Data for Budget Optimization: Uses real-time data to optimize technology spending, helping businesses stay within budget limits and make informed decisions.
- Comprehensive Visibility and Data Integration: Provides complete visibility into the technology footprint through robust integration capabilities, enhancing oversight and control.
- Advanced Reporting and Analytics: Offers detailed, real-time insights into usage and cost management, empowering businesses to make data-driven decisions.
Cons of Using Cimpl
- Complexity of Integration: While Cimpl offers over 250 integration points, the setup process can be complex and time-consuming, requiring significant effort to ensure seamless integration with existing systems.
- Limited User Reviews: The lack of extensive user reviews makes it challenging to gauge the software's performance and reliability in real-world scenarios, potentially leaving new users uncertain about its effectiveness.
Cimpl Pricing
Cimpl's pricing is not public. Contact their support for more info.
Cimpl Reviews
Upland Cimpl has a score of 5.0 out of 5 stars based on 1 review. Users generally mention the ability to streamline and improve corporate cell phone experience. Check out more Cimpl reviews here.
5. vCom Solutions
vCom Solutions specializes in strategic IT sourcing and lifecycle management, offering tools and services to help businesses efficiently manage procurement, expense management, and operations, all while optimizing their IT needs through their QuantumShift platform.
Pros of Using vCom Solutions
- Vendor-Agnostic Marketplace: Access to multiple vendors for price comparison and order placement, ensuring the best deals and flexibility in sourcing.
- Comprehensive IT Lifecycle Management: Solutions that cover every aspect of IT management, from planning and procurement to operations and expense management, providing a holistic approach to IT oversight.
- vManager Platform: Centralized software for managing IT inventory and expenses, offering enhanced visibility and control over IT assets and spending.
- QuantumShift: Aggregation and reseller solutions that consolidate services and streamline processes, making IT management more efficient and cost-effective.
Cons of Using vCom Solutions
- Complexity in Integration: While vCom offers comprehensive integration with their vManager platform, the process of integrating various IT services and vendors into a single platform can be complex and may require significant time and effort from the client's IT team.
- Dashboard Limitations: Some charts on the dashboard are very helpful but currently cannot be made larger, which is a limitation of the software.
vCom Solutions Pricing
- Find: Complimentary
- Buy: Monthly fee based on spend under management (exact amount not specified)
- Manage: $5.50 per month per device
- Manage: $50 per month per circuit
vCom Solutions Reviews
vCom Solutions has a score of 4.3 out of 5 stars based on 6 reviews. Users generally mention the need for faster performance and more frequent updates to the website. Check out more vCom Solutions reviews here.
6. TEMEdge
TEMEdge is a cloud-enabled expense management solution designed to automate, optimize, and manage technology spending for organizations. It offers a modular platform that facilitates the management and automation of technology invoices, helping organizations focus on their core areas of work by identifying incorrect charges, reducing manual efforts, and enabling better decision-making.
Pros of Using TEMEdge
- Integrated Data Management: Leverages common data like cost center information and provides centralized views of inventory across modules, ensuring seamless data flow and consistency.
- Modular Platform: Offers a choice of modules based on requirements, such as invoice management and inventory management, with the ability to add new modules as needs expand, providing flexibility and scalability.
- Synchronized Exchange: Automates and synchronizes the exchange between technology vendor feeds to eliminate duplicate data entry, enhancing efficiency and accuracy.
- Flexible Deployment Options: Available as a hosted, software-licensed, or outsourced solution, ensuring total visibility into the complete technology lifecycle to reduce costs and save time.
Cons of Using TEMEdge
- Steep Learning Curve: The complexity of the TEMEdge platform might require a significant amount of time and effort for new users to become proficient, potentially delaying the realization of its benefits.
- Dependency on Accurate Data Input: The effectiveness of TEMEdge heavily relies on the accuracy and consistency of data input from vendor systems. Inconsistent or incomplete vendor data can pose significant challenges, affecting the platform's performance and reliability.
TEMEdgePricing
TEMEdge's pricing is not public. Contact their support for more info.
TEMEdge Reviews
TEMEdge has a score of 0.0 out of 5 based on 0 reviews. There are no user reviews available, making it difficult to gauge the software's real-world performance and reliability.
Check out more TEMEdge reviews here.
7. Tellenium
Tellennium offers a comprehensive Telecom Expense Management program that includes invoice tracking, AP process management, audit and optimization, dispute management, network and service optimization, and dedicated support teams, ensuring efficient management and significant cost savings for clients.
Pros of Using Tellenium
- Guaranteed ROI: Tellennium guarantees a positive return on investment for their Telecom Expense Management services, ensuring clients see tangible financial benefits.
- No Implementation Fees: Tellennium does not charge any implementation fees, allowing clients to go live within 60 days without incurring additional costs.
- Advanced Real-time AI: Utilizes advanced real-time AI for audit and optimization, reconciling assets with charges and contract terms to maximize efficiency and accuracy.
- No Long-term Commitments: Clients are not required to commit to long-term contracts, providing flexibility and reducing risk.
Cons of Using Tellenium
- Admin Limitations: Users have reported that the platform has administrative limitations, making it difficult to customize reports and manage certain tasks efficiently.
- Invoice Issues: The automated tools for verifying invoice accuracy may overlook some discrepancies, potentially leading to errors in expense management.
Tellenium Pricing
Tellenium's pricing is not public. Contact their support for more info.
Tellenium Reviews
Tellennium has a score of 4.9 out of 5 stars based on 9 reviews. Users generally mention administrative limitations and issues with invoice accuracy. Check out more Tellenium reviews here.
8. Velocity
Velocity offers the Global Expense Management (GEM) platform, a comprehensive Telecom Expense Management (TEM) solution designed to help businesses optimize telecom expenses, automate processes, and stay competitive in a dynamic market.
Pros of Using Velocity
- Data Flexibility: GEM can pull in non-standard data sources and formats, allowing for extensive customization and configuration of inputs.
- Dedicated, Personalized Support: Unlimited access to Velocity’s expansive support network and dedicated team, available 24/7/365.
- Beyond Cost Reduction: Combines standard Telecom Expense Management cost reduction with additional savings through the contract life cycles of Carrier Services.
Cons of Using Velocity
- Complexity in Integration: While GEM offers data flexibility by pulling in non-standard data sources and formats, this could potentially lead to complexities in integration and configuration, especially for businesses with less technical expertise.
- Dependence on Support: Although GEM provides 24/7/365 U.S.-based support and a dedicated support team, businesses may become highly dependent on this support for troubleshooting and maintenance, which could be a drawback if there are any delays or issues with the support service.
VelocityPricing
Velocity's pricing is not public. Contact their support for more info.
Velocity Reviews
Velocity has a score of 3.6 out of 5 stars based on 53 Google reviews. Users generally mention issues with pay and work environment. Check out more Velocity reviews here.
9. Mindglobal
Mindglobal is a recognized leader in strategic telecom expense management, offering comprehensive solutions for enterprise mobile, fixed telecom, and UCaaS expense management. Their services include real-time rate plan optimization, automated device procurement, invoice consolidation, and cost allocation, all supported by a user-friendly platform and unparalleled customer support.
Pros of Using Mindglobal
- Real-Time Rate Plan Optimization: Mindglobal offers real-time rate plan optimization, ensuring that enterprises always benefit from the most cost-effective telecom plans available.
- Automated Device Procurement: The platform automates the procurement process for devices, streamlining operations and reducing manual effort.
- Invoice Consolidation and Bill Payment: Mindglobal consolidates invoices from multiple providers and manages bill payments, simplifying financial management and reducing administrative overhead.
- Customizable Software: The platform is highly customizable, allowing businesses to tailor it to their specific needs and adapt to evolving technology requirements.
Cons of Using Mindglobal
- Steep Learning Curve: The complexity of the Mindglobal platform might require a significant amount of time and effort for new users to become proficient, potentially delaying the realization of its benefits.
- Dependency on Accurate Data Input: The effectiveness of Mindglobal heavily relies on the accuracy and consistency of data input from vendor systems. Inconsistent or incomplete vendor data can pose significant challenges, affecting the platform's performance and reliability.
Mindglobal Pricing
Mindglobal's pricing is not public. Contact their support for more info.
Mindglobal Reviews
Mindglobal has a score of 0.0 out of 5 based on 0 reviews. There are no user opinions available as there are currently no reviews for the product. Check out more Mindglobal reviews here.
10. TailWind Voice & Data
TailWind Voice & Data offers a comprehensive suite of Telecom Expense Management (TEM) services, including billing automation, inventory management, service usage analysis, contract management, dispute resolution, and management of move, add, change, and disconnect (MACD) orders. These services are designed to streamline telecom expense management, prevent revenue leakage, and ensure cost efficiency for enterprises.
Pros of Using TailWind Voice & Data
- End-to-End Billing Automation: Consolidation and validation of all invoices, development of standardized approval processes.
- Service Usage Analysis: Analysis of usage to determine circuit efficiency, market competitiveness, and savings opportunities.
- Dispute Resolution: Handling of dispute resolutions with providers and offering weekly reports.
- MACDs (Move, Add, Change, and Disconnect orders): Management of service adjustments to meet customer needs.
Cons of Using TailWind Voice & Data
- Unresponsive Customer Support: Users have reported that the company is often unresponsive and rude, which can significantly impact the overall user experience and satisfaction.
- Issues with Subcontractor Payments: The company has been criticized for not paying the technicians they subcontract, which can lead to delays and complications in service delivery.
TailWind Voice & Data Pricing
TailWind Voice & Data's pricing is not public. Contact their support for more info.
TailWind Voice & Data Reviews
TailWind Voice & Data has an average rating of 1 out of 5 stars. Users generally mention that the company is unresponsive, rude, and fails to pay subcontracted technicians. Check out more TailWind Voice & Data reviews here.
Which One Should You Go With?
While all the alternatives offer robust features and unique benefits, Lightyear stands out for its comprehensive automation, seamless integration, and exceptional customer support. If you're looking for a reliable and efficient telecom management solution, Lightyear is a top choice. Explore your options, but consider Lightyear for a streamlined and optimized telecom experience.
