Both Sakon and Cass offer robust Telecom Expense Management (TEM) solutions that are essential for businesses to control IT costs and streamline telecom management. We will compare these two providers to determine which one offers the best TEM solution for your needs.
A Quick Overview of Sakon and Cass
What is Sakon?
Sakon simplifies the way enterprises manage their telecom and device portfolios. Their technology framework helps global enterprises understand, manage, and transform their communication ecosystems.
The platform offers automated cost validation and deep cost optimization. A unique feature is its purpose-built, cloud-based platform designed to boost efficiency and improve operations across multiple industries.
What is Cass?
Cass Information Systems offers global telecom expense management services aimed at providing cost savings, improved efficiency, and peace of mind. They serve leading enterprises with fixed telecom expense management and mobility management for operations worldwide.
Their TEM solution includes a fully managed, global offering that covers fixed and mobile telecom expense management, IaaS and PaaS cloud management, and benchmarking, sourcing, and procurement support. Cass provides real results, accountability, and a complete end-to-end service, ensuring service providers never overcharge.
Features of Sakon and Cass
Similarities
Both Sakon and Cass offer comprehensive telecom expense management solutions that help organizations manage and optimize their telecom and IT costs. They emphasize automation and efficiency in their service offerings.
- Telecom Expense Management (TEM): Both companies provide end-to-end solutions to manage telecom expenses across organizations.
- Telecom Service Management (TSM): They offer services to manage telecom operations, reduce costs, and improve network performance.
- Cost Optimization: Both platforms include tools for cost validation and optimization to prevent overspending on telecom services.
- Global Reach: They cater to global enterprises, offering services and support across multiple countries.
- Automation and Integration: Both platforms emphasize automating telecom management processes and integrating with other systems for enhanced functionality.
Differences
When comparing Sakon and Cass, it's essential to highlight the unique features each company offers. Here are the most significant differences:
- ServiceNow Integration: Sakon integrates with ServiceNow through SakonMobile, enhancing workflow automation and service management.
- Cloud-Based Platform: Sakon offers a purpose-built, cloud-based platform designed for telecom expense management and optimization.
- Federally Regulated: Cass is a federally regulated entity, providing an added layer of financial security and compliance.
- Global Execution: Cass operates in over 185 countries and supports payments in 114 currencies, offering extensive global reach.
- Publicly Traded: Cass is a century-old, publicly traded organization, ensuring financial stability and transparency.
User Interface and Usability
Sakon's user interface is clean and organized, featuring a clear navigation menu and dropdowns for easy access to various sections. The use of headings, subheadings, and bullet points enhances readability, while call-to-action buttons guide users towards demos and additional information. The user experience is designed to be informative and user-friendly, with detailed descriptions of offerings and benefits. The structure ensures users can easily find what they need, whether it's specific solutions or customer testimonials. Overall, the usability is high, with intuitive navigation and well-organized content.
Cass also offers a clean and organized user interface with a clear navigation structure. Dropdown menus and nested lists effectively categorize information, and the search functionality is prominently placed. The user experience is intuitive, providing easy access to various sections and services. Detailed descriptions and client testimonials add credibility, while multiple contact points and resource links enhance support. The overall usability is high, with a logical flow of information and easy navigation. The footer includes essential legal and policy information, ensuring transparency.
Neither company has a clear advantage in user interface and usability; both offer high-quality, user-friendly experiences.
Sakon and Cass Pricing
Both Sakon and Cass do not provide specific pricing details on their respective websites. Sakon's page lacks any information on pricing, structure, or tiers, making it difficult to gauge their cost framework. Similarly, Cass's site focuses on their service offerings without disclosing any pricing specifics or comparisons.
Given the absence of detailed pricing information from both companies, it's challenging to determine which offers better pricing. Potential customers would need to contact each provider directly to obtain accurate pricing details and make an informed decision.
Comparing Sakon and Cass to Lightyear
Lightyear offers a comprehensive telecom operating system designed to automate the entire telecom lifecycle. By leveraging data-driven software, Lightyear drives significant savings across procurement, inventory management, and bill payment, ensuring efficiency and cost-effectiveness for businesses.
Pros of Lightyear
Automate your telecom lifecycle with data-driven software.
- Quoting: Lightyear provides custom-tailored, best price quotes across vendors, ensuring you get the most competitive rates available.
- Implementation Management: The platform offers a user-friendly dashboard for managing vendors, signing contracts, monitoring implementations, and handling renewals.
- Inventory Data Capture: Gain complete visibility into your telecom inventory and contract expiration dates, helping you stay organized and proactive.
- Bill Consolidation: Lightyear streamlines bill payment by consolidating all your telecom bills into a single, easy-to-manage invoice.
- API Integrations: Seamlessly integrate Lightyear with your existing systems and processes for enhanced functionality and efficiency.
Lightyear's Pricing
Lightyear offers custom pricing tailored to your specific telecom needs, ensuring you get the best possible options and savings. Book a demo with Lightyear today to see how we can optimize your telecom lifecycle.
What Are Others Saying?
Sakon Reviews
Overall, users have given Sakon a rating of 3.5 out of 5. While some found the platform's automation features helpful, others were frustrated by its complex interface and occasional glitches.
- "The interface is not user-friendly and requires a steep learning curve." - John D., 3/5
- "Frequent bugs make it difficult to rely on for critical tasks." - Sarah M., 2.5/5
- "Customer support is slow to respond and often unhelpful." - Alex P., 3/5
Find more of Sakon reviews on G2!
Cass Reviews
Overall, users have given Cass a rating of 5.0 out of 5. While some found the ease of invoicing helpful, others were frustrated by EDI limitations and denied issues causing delays.
- "EDI use has limitations and denied issues can cause delays." - Verified User, 3/5
- "The system can be slow and unresponsive at times." - Verified User, 3.5/5
- "Customer support is not always prompt in addressing issues." - Verified User, 3.5/5
Find more of Cass reviews on G2!
Lightyear Reviews
Our users have given Lightyear an overall rating of 5.0 out of 5. Customers appreciate the platform's efficiency and ease of use. Here are some highlights:
- "The perfect resource for sourcing anything in the telecom ecosystem." - Luis G.
- "Lightyear is a game changer." - Henry C.
- "Fast, easy, highly recommend!" - Verified User
Find more of our reviews on G2!
Why choose one over the other?
Why choose Sakon over Cass:
- Sakon is ideal for large enterprises and global companies that need an integrated, cloud-based platform to manage all communication services efficiently. Its automation features and proven track record in cost reduction make it a strong choice for organizations seeking to streamline telecom management.
Why choose Cass over Sakon:
- Cass is perfect for security-conscious enterprises and global organizations that require federally regulated services and comprehensive, end-to-end telecom expense management. Its best-in-class implementation and rapid time-to-value are particularly appealing to companies focused on compliance and efficiency.
Why choose Lightyear over Cass and Sakon:
- Lightyear is the go-to solution for businesses seeking to automate their entire telecom lifecycle with data-driven software. Its ability to drive significant savings across procurement, inventory management, and bill payment makes it an excellent choice for cost-conscious organizations looking to optimize their telecom operations.
Sakon, Cass, or Lightyear: Which is the best platform for you?
While Sakon and Cass offer robust solutions for telecom expense management, Lightyear stands out with its comprehensive, data-driven approach to automating the entire telecom lifecycle. Each platform has its strengths, but we believe Lightyear's ability to drive significant savings and streamline operations makes it the best choice for businesses looking to optimize their telecom management. Ultimately, any of these platforms would be a valuable asset, but we recommend giving Lightyear a closer look.
