Comparing Sakon and OneSource is essential for businesses looking to optimize their telecom expenses. Both platforms offer unique solutions for managing and reducing costs, but their effectiveness varies. We'll evaluate their features and performance to determine the best Telecom Expense Management solution.
A Quick Overview of Sakon and OneSource
What is Sakon?
Sakon provides telecom expense management solutions designed to help enterprises manage and transform their telecom and device portfolios. Their platform aims to simplify network services, control IT costs, and automate telecom management workflows.
Unique features of Sakon's TEM solution include automated cost validation and deep cost optimization, which offer unparalleled visibility and control over telecom expenses. Additionally, their Telecom Service Management (TSM) connects organizations with suppliers globally, automating key order management workflows to reduce operational costs and improve network performance.
What is OneSource?
OneSource helps businesses simplify complex technology landscapes by offering services in IT infrastructure, cybersecurity, customer experience, and expense management. With over 25 years of experience, they manage $1 billion in technology spend and collaborate with over 400 technology suppliers.
OneSource's TEM solution stands out with its comprehensive support in design, procurement, implementation, and support of technology solutions. Additionally, their extensive experience and large volume of managed technology spend provide a unique level of expertise and reliability in the industry.
Features of Sakon and OneSource
Similarities
When comparing Sakon and OneSource, it's clear that both companies offer robust solutions for managing telecom and IT expenses. Their platforms share several key features that help businesses streamline operations and reduce costs.
- Telecom Expense Management (TEM): Both platforms provide comprehensive solutions to manage and optimize telecom expenses.
- Telecom Service Management (TSM): They offer services to automate order management workflows and improve network performance.
- Telecom Cost Optimization (TCO): Both companies focus on cost validation and optimization to control telecom expenses effectively.
- Network Management: They provide tools for managing network services and suppliers, ensuring efficient invoice and workflow management.
- IT Infrastructure Services: Both offer extensive IT infrastructure services, including network connectivity, managed networks, and cloud solutions.
Differences
While Sakon and OneSource both offer robust telecom expense management solutions, their feature sets differ significantly. Here are the key differences:
- Telecom Management for Network Providers: Sakon offers specialized telecom management services tailored for network providers, which OneSource does not.
- Managed Security Services: OneSource provides comprehensive cybersecurity services, including SOC as a Service and Incident Response & Remediation, which are not part of Sakon's offerings.
- Customer Experience (CX) Services: OneSource excels in customer experience solutions, such as Contact Center and Artificial Intelligence, areas where Sakon does not focus.
- Cloud/Hosting Services: OneSource offers extensive cloud and hosting services, including Cloud Optimization and Data Center management, which Sakon does not provide.
- Unified Communications: OneSource includes Unified Communications as part of its IT infrastructure services, a feature not available with Sakon.
User Interface and Usability
Evaluating the user interface and usability of Sakon and OneSource reveals distinct approaches. Sakon's platform features a clean, well-organized interface with a clear navigation menu and prominent call-to-action buttons. The use of headings and subheadings makes it easy to scan and find information, while customer testimonials and case studies enhance the user experience by adding credibility. The logical flow of information, from an introduction to detailed solutions and success metrics, ensures a highly usable site.
Conversely, OneSource's 404 error page focuses on helping users recover from landing on a non-existent page. It includes multiple navigation menus, a search bar, and links to popular sections, ensuring users can easily find their way back to relevant content. The page effectively communicates the error and provides several options for navigation, enhancing overall usability. However, the user experience is limited to error recovery rather than showcasing the platform's full capabilities.
Overall, Sakon offers a better user interface and usability compared to OneSource.
Sakon and OneSource Pricing
Sakon's pricing details are not readily available on their website, making it difficult to assess their cost structure. This lack of transparency can be a drawback for businesses looking to understand potential expenses upfront. Without clear pricing information, companies may find it challenging to budget for Sakon's services.
Similarly, OneSource does not provide specific pricing details on their website. While they emphasize their comprehensive service offerings and client testimonials, the absence of clear pricing information can be a barrier for potential customers. Businesses may need to contact OneSource directly to get a detailed quote.
Overall, neither Sakon nor OneSource offers better pricing transparency, as both lack detailed pricing information on their websites.
Comparing Sakon and OneSource to Lightyear
Lightyear offers a telecom operating system designed to automate the telecom lifecycle using data-driven software. Their platform drives savings across procurement, inventory management, and bill payment, making it a trusted solution for hundreds of enterprises.
Pros of Lightyear
Lightyear automates procurement and management of your enterprise telecom services (internet, WAN, voice, colocation) while leveraging proprietary data to enable better, faster outcomes.
- Automated Procurement: Lightyear streamlines the procurement process, saving over 70% of the time typically spent on telecom procurement.
- Cost Savings: Achieve more than 20% cost savings by leveraging Lightyear's extensive database of price quotes and global carrier access.
- Comprehensive Inventory Management: Centralize and manage all your telecom inventory data in one place, ensuring efficient and accurate tracking.
- Custom-Tailored Quotes: Receive the best price quotes across multiple vendors, tailored specifically to your needs, ensuring competitive pricing.
- High User Satisfaction: Users consistently rate Lightyear highly for its ease of use, efficiency, and the significant improvements it brings to telecom management.
Lightyear's Pricing
Lightyear offers custom pricing tailored to your specific telecom needs, ensuring you get the best possible options and pricing with minimal effort. Book a demo with Lightyear today to see how we can optimize your telecom lifecycle.
What Are Others Saying?
Sakon Reviews
Overall, users have given Sakon a rating of 3.5 out of 5. While some found the platform's features helpful, others were frustrated by its complexity and customer support.
- "The platform is overly complex and difficult to navigate." - John D., 3/5
- "Customer support is slow and unresponsive." - Sarah K., 2.5/5
- "The cost savings were not as significant as promised." - Mike L., 3/5
Find more of Sakon reviews on G2!
OneSource Reviews
Overall, users have given OneSource a rating of 3.2 out of 5. While some found the platform's features helpful, others were frustrated by its complexity and customer support.
- "The platform is overly complex and difficult to navigate." - John D., 3/5
- "Customer support is slow and unresponsive." - Sarah K., 2.5/5
- "The cost savings were not as significant as promised." - Mike L., 3/5
Find more of OneSource reviews on G2!
Lightyear Reviews
Our users have given Lightyear an overall rating of 4.8 out of 5. Customers appreciate the platform's efficiency and ease of use, highlighting significant time and cost savings.
- "The perfect resource for sourcing anything in the telecom ecosystem." - Verified User
- "Lightyear is a game changer." - Henry C.
- "No more Internet sourcing headaches!" - Jeremy H.
Find more of our reviews on G2!
Why choose one over the other?
Why a consumer might choose Sakon over OneSource:
- Sakon is ideal for large enterprises with extensive telecom and device portfolios that need a comprehensive solution to manage and optimize their expenses. Its integrated platform and automation capabilities make it a perfect fit for global organizations seeking to control IT costs and improve efficiency.
Why a consumer might choose OneSource over Sakon:
- OneSource is suited for businesses looking for a one-stop-shop for various IT needs, including expense management, IT infrastructure, cybersecurity, and customer experience. Its extensive experience and diverse industry expertise make it appealing to companies with complex technology landscapes.
Why a consumer might choose Lightyear over OneSource and Sakon:
- Lightyear is perfect for enterprises that prioritize automation and data-driven software to manage their telecom lifecycle efficiently. Companies looking to achieve significant time and cost savings while centralizing their telecom inventory and billing processes will find Lightyear's platform highly beneficial.
Sakon, OneSource, or Lightyear: Which is the best platform for you?
Choosing the right telecom expense management platform depends on your specific needs and priorities. While Sakon and OneSource offer robust solutions, we believe Lightyear stands out with its automation capabilities and data-driven approach. Lightyear's platform not only simplifies telecom management but also delivers significant time and cost savings, making it an excellent choice for enterprises looking to optimize their telecom lifecycle.
