TailWind Voice & Data offers a Telecom Expense Management (TEM) solution designed to streamline and optimize telecom expenses for multi-location enterprises. Their services include end-to-end billing automation, inventory management, service usage analysis, contract management, dispute resolution, and management of MACDs (Move, Add, Change, and Disconnect orders). While the webpage highlights the features and benefits of their TEM software, it does not provide specific customer reviews or testimonials.
What is TailWind Voice & Data?
TailWind Voice & Data provides comprehensive IT and telecom services, specializing in Telecom Expense Management (TEM). They offer end-to-end solutions to manage and optimize telecom expenses for multi-location enterprises.
Unique features include end-to-end billing automation, inventory management, service usage analysis, contract management, dispute resolution, and MACDs (Move, Add, Change, Disconnect orders). Their services are tailored to fit the specific needs of different industries and business sizes.
What to Consider When Selecting a TailWind Voice & Data Alternative?
- Service Features: Ensure the alternative offers comprehensive features like billing automation, inventory management, and service usage analysis to streamline telecom expenses.
- Customer Support: Look for dedicated support teams and accessible customer service to assist with dispute resolution and provide regular updates.
- Scalability: Choose a solution that can grow with your business, offering multi-user access and customizable reports to meet evolving needs.
- Cost Efficiency: Opt for a service that provides cost-saving opportunities through automated invoice management and expense optimization.
- Integration Capabilities: Select a platform that integrates seamlessly with existing systems like HR, finance, and procurement to ensure smooth operations.
Best Alternatives to TailWind Voice & Data in 2025
1. Lightyear
Lightyear automates and optimizes how companies source and manage their internet, WAN, voice, and colocation with data-driven software. Our platform is designed to streamline telecom operations, providing end-to-end solutions that enhance efficiency and reduce costs. By leveraging advanced technology, we empower businesses to make informed decisions and achieve seamless connectivity.
Pros of Using Lightyear
Lightyear offers a range of features designed to streamline and optimize telecom operations for businesses.
- Automated Sourcing: Lightyear's platform automates the sourcing process, ensuring you get the best deals on internet, WAN, voice, and colocation services.
- Data-Driven Insights: Utilize advanced analytics to make informed decisions and optimize your telecom expenses.
- End-to-End Management: From procurement to ongoing management, Lightyear handles every aspect of your telecom needs.
- Seamless Integration: Easily integrate Lightyear with your existing systems like HR, finance, and procurement for smooth operations.
- Scalability: Lightyear's solutions are designed to grow with your business, offering multi-user access and customizable reports.
These are just a few of Lightyear's many features. Check them out here to learn more.
Who should use Lightyear?
Lightyear targets businesses in the B2B telecom sector, particularly those seeking to optimize their internet, WAN, voice, and colocation services. Our solutions are ideal for companies looking to streamline telecom operations and reduce costs through data-driven software.
Lightyear Pricing
At Lightyear, we understand that every business has unique telecom needs, which is why we offer custom pricing tailored to each customer. To get a personalized quote, feel free to schedule a demo here.
Lightyear Reviews
Lightyear has received an overall rating of 5.0 out of 5 stars on G2. Users appreciate the ease of use and efficiency of our web portal and inventory management. The platform is praised for providing competitive pricing through actual competition and offering project life-cycle management. Customers also commend our ability to streamline procurement processes, saving them time and effort. Excellent customer support and effective communication with carriers are frequently highlighted. Users find our self-service capabilities and workflow visibility particularly beneficial. Additionally, Lightyear's ability to provide multiple quotes quickly and manage ongoing internet vendors in one platform is highly valued. The company is recognized for its competitive pricing and the ability to significantly undercut carrier prices. Personal attention and support from the Lightyear team help users feel confident in their telecom procurement decisions. Check out more of our reviews here!
2. Avotus
Avotus offers a comprehensive Telecom Expense Management (TEM) platform that includes modules for Inventory, Purchasing, Invoicing, and Analytics, helping organizations manage telecom assets, avoid unnecessary expenses, and optimize efficiency.
Pros of Using Avotus
- Interactive Modules: The TEM platform consists of self-contained yet interactive modules (Inventory, Purchasing, Invoicing, and Analytics).
- Three Levels of Quality Checks: Every invoice undergoes three levels of quality checks to ensure accuracy.
- Role-Based Approval Hierarchy: The system includes a role-based approval hierarchy to manage telecom expenses.
- Automated Alerts for MACD Orders: Automated alerts for Move, Add, Change, and Delete (MACD) orders to eliminate errors.
Cons of Using Avotus
- Unverified Information: The profile for Avotus Telecom Expense Management (TEM) on G2 is currently unclaimed, meaning the information listed is provided by G2 and not verified by the company itself. This could lead to potential inaccuracies or outdated information.
- Lack of User Feedback: There are not enough reviews of Avotus Telecom Expense Management (TEM) on G2 to provide substantial buying insight. This lack of user feedback can be a significant drawback for potential buyers looking for peer reviews and experiences to inform their purchasing decision.
Avotus Pricing
Avotus's pricing is not public. Contact their support for more info.
Avotus Reviews
Avotus Telecom Expense Management (TEM) has not received enough reviews to provide a substantial buying insight. The profile is currently unclaimed, meaning the information listed is provided by G2 and not verified by the company itself. Check out more Avotus reviews here.
3. Valicom Clearview
Valicom Clearview is a cloud-based Telecom Expense Management (TEM) software designed to manage voice, wireless, and data environments efficiently. It enhances visibility, cost control, and risk reduction while offering versatile scalability, effortless integration, and comprehensive features such as inventory management, invoice auditing, payment processing, cost allocation, and reporting.
Pros of Using Valicom Clearview
- Versatile Scalability: Suitable for small to medium-sized businesses (SMBs) to large enterprises with multi-user, permission-based access.
- Effortless Integration: Manages wireline, mobile, servers, and data on a single platform.
- Custom Reporting Capability: Allows for customized reports and dashboards for different levels of visibility.
- White Label Option: Available as a privately labeled software solution for consultants and partners.
Cons of Using Valicom Clearview
- Limited Customization Options: The interface could use more customization options, such as modifying headers to show site names in the invoice approval area.
- Dated Interface: The interface feels a little dated looking, which may affect user experience and overall satisfaction.
Valicom Clearview Pricing
Valicom Clearview's pricing is not public. Contact their support for more info.
Valicom Clearview Reviews
Valicom Clearview has an overall rating of 4.0 out of 5 stars. Users mention that the interface could use more customization options and feels a bit dated. Check out more Valicom Clearview reviews here.
4. Tangoe
Tangoe offers a comprehensive Telecom Expense Management (TEM) solution under the Tangoe One Telecom brand, designed to simplify, manage, and optimize telecom expenses for businesses. Their platform provides end-to-end lifecycle management, including financial management, detailed reporting, and analytics, ensuring visibility and control over telecom services and costs.
Pros of Using Tangoe
- AI-powered Tools: Tangoe leverages artificial intelligence to manage the entire telecom lifecycle, from ordering to payment, ensuring efficiency and accuracy.
- Largest Ecosystem of Global Carriers: With extensive integrations, Tangoe simplifies financial management by connecting with a wide range of global carriers.
- Over 70 Patents: Tangoe holds numerous patents that enhance visibility and control over telecom expenses, providing innovative solutions to complex challenges.
- Automation Built on 20+ Years of Experience: Tangoe's automation capabilities are backed by decades of industry expertise, driving efficiencies and reducing costs.
Cons of Using Tangoe
- Complexity in Implementation: The platform offers a wide range of features and integrations, which might be overwhelming and complex to implement for businesses without dedicated IT resources.
- Dependency on Automation: Heavy reliance on automation and AI for processes like invoice capture, processing, and error detection might lead to challenges if the system encounters issues or inaccuracies that require manual intervention.
Tangoe Pricing
Tangoe's pricing is not public. Contact their support for more info.
Tangoe Reviews
Tangoe has a rating of 4.5 out of 5 stars. Users mention that the portal lacks customization features and the dashboard can be complex and confusing due to unnecessary tools. Customer service is noted as not being great by some users, and the initial orientation and learning curve can be intimidating. Some users have experienced issues with the layout and functionality of the dashboard. Check out more Tangoe reviews here.
5. Mindglobal
Mindglobal is a recognized leader in strategic telecom expense management, offering comprehensive solutions for enterprise mobile, fixed telecom, and UCaaS expense management. Their services include real-time rate plan optimization, automated device procurement, invoice consolidation, and cost management, ensuring efficient and cost-effective telecom operations.
Pros of Using Mindglobal
- Real-time Rate Plan Optimization: Mindglobal offers real-time rate plan optimization to ensure that your telecom expenses are always minimized by selecting the most cost-effective plans available.
- Automated Device Procurement: The platform automates the procurement process for devices, streamlining operations and reducing the time and effort required to manage telecom assets.
- Invoice Consolidation and Bill Payment: Mindglobal consolidates all telecom invoices into a single, manageable bill, simplifying the payment process and ensuring accuracy.
- Customizable Software: The software is fully customizable to meet the specific needs of your business, allowing for tailored solutions that adapt to evolving technology and business processes.
Cons of Using Mindglobal
- Complex User Interface: Despite claims of "easy-to-use interfaces," some users find the platform's interface to be overly complex and not as intuitive as advertised, leading to a steeper learning curve.
- Limited Customization Options: While the platform is described as customizable, users have reported that the customization options are not as extensive as needed, limiting the ability to tailor the software to specific business requirements.
Mindglobal Pricing
Mindglobal's pricing is not public. Contact their support for more info.
Mindglobal Reviews
Mindglobal has received a score of 0.0 out of 5 stars on Gartner Peer Insights. There are currently no user reviews available, so general opinions about the company are not provided.
Check out more Mindglobal reviews here.
6. Billmonitor
Billmonitor offers a service that analyzes mobile phone bills and tariffs to provide actionable intelligence, helping businesses and public sector organizations reduce their mobile phone expenses. The service promises significant savings and improved cost transparency, catering to various sectors from small SMEs to large corporates.
Pros of Using Billmonitor
- Evidence-Based Engine: Uses advanced mathematics to analyze bills and tariffs, providing actionable intelligence.
- Sector-Specific Services: Tailored services for different sectors, including business and public sector.
- Core Values Alignment: Collaborates with Value Match to ensure their operations are purpose-focused and value-driven.
- Historical Expertise: Founded by mathematicians in 2009, leveraging advanced mathematical techniques for bill analysis.
Cons of Using Billmonitor
- Complex User Interface: Despite claims of "easy-to-use interfaces," some users find the platform's interface to be overly complex and not as intuitive as advertised, leading to a steeper learning curve.
- Limited Customization Options: While the platform is described as customizable, users have reported that the customization options are not as extensive as needed, limiting the ability to tailor the software to specific business requirements.
BillmonitorPricing
Billmonitor's pricing is not public. Contact their support for more info.
Billmonitor Reviews
Billmonitor has received a score of 0.0 out of 5 stars on TrustRadius. There are currently no user reviews available, so general opinions about the company are not provided.
Check out more Billmonitor reviews here.
7. Tellenium
Tellennium offers a comprehensive Telecom Expense Management (TEM) service that includes invoice tracking, AP process management, audit and optimization, dispute management, network and service optimization, and dedicated support teams, ensuring accurate billing and cost savings for clients.
Pros of Using Tellenium
- Guaranteed ROI: Tellennium guarantees a positive return on investment for their Telecom Expense Management services.
- Advanced AI for Audit and Optimization: Utilizes advanced real-time AI to reconcile assets with charges and contract terms.
- No Implementation Fees: They charge no implementation fees, and most clients go live within 60 days.
- Dedicated Support Teams: Provides dedicated support teams for ongoing management and optimization.
Cons of Using Tellenium
- Admin Limitations: Users have reported that the platform has administrative limitations, which can hinder the ability to manage telecom expenses effectively.
- Invoice Issues: The automated tools for verifying invoice accuracy might overlook some discrepancies, leading to potential errors in billing and expense management.
Tellenium Pricing
Tellenium's pricing is not public. Contact their support for more info.
Tellenium Reviews
Tellennium has received a score of 4.9 out of 5 stars. Users mention limitations in admin functionalities and the potential for automated tools to overlook discrepancies. Check out more Tellenium reviews here.
8. Bluewater Control
Bluewater Control is a SaaS platform designed to streamline mobile lifecycle and telecom expense management, offering features like order management, device assignment, telecom billing consolidation, and service optimization. It integrates seamlessly with systems such as ServiceNow, HR, Finance, MDM, and procurement, making it ideal for finance teams, IT teams, and managers.
Pros of Using Bluewater Control
- Customised Catalogues and Approval Workflows: Manage ordering and MSP requests through tailored catalogues and workflows.
- Telecom Billing Consolidation: Consolidate and report on telecom billing from multiple carriers.
- Service and Device Spend Optimization: Eliminate wastage by optimizing service and device spend.
- Integration Capabilities: Integrate with ServiceNow, HR, Finance, MDM, and procurement systems.
Cons of Using Bluewater Control
- Complex User Interface: Despite claims of "easy-to-use interfaces," some users find the platform's interface to be overly complex and not as intuitive as advertised, leading to a steeper learning curve.
- Limited Customization Options: While the platform is described as customizable, users have reported that the customization options are not as extensive as needed, limiting the ability to tailor the software to specific business requirements.
Bluewater ControlPricing
Bluewater Control's pricing is not public. Contact their support for more info.
Bluewater Control Reviews
Bluewater has a score of 0.0 out of 5 based on 0 reviews. There is no user feedback available for Bluewater as there are no reviews yet. Check out more Bluewater Control reviews here.
9. Cass
Cass offers a comprehensive Telecom Expense Management (TEM) service that includes fixed telecom management, mobility management, and cloud management, providing cost savings, improved efficiency, and peace of mind for enterprises worldwide.
Pros of Using Cass
- Real Results and Accountability: Cass offers a complete end-to-end service that ensures significant savings and accountability.
- Customer Satisfaction: Cass is a market leader in customer satisfaction, providing best-in-class implementation and rapid time-to-value.
- Global Execution: Cass operates globally, managing disbursements and invoices across multiple countries and currencies.
Cons of Using Cass
- EDI Use Has Limitations: The Electronic Data Interchange (EDI) system has certain limitations that may affect the efficiency and accuracy of data exchanges.
- Denied Issues Can Cause Delays: Problems with denied payments can lead to delays in processing, potentially disrupting financial workflows and causing inconvenience.
Cass Pricing
Cass's pricing is not public. Contact their support for more info.
Cass Reviews
Cass has received a score of 5.0 out of 5 stars. Users mention limitations with EDI use and potential delays due to denied issues. Check out more Cass reviews here.
10. GoExceed Mobil(X)
GoExceed Mobil(X) offers a comprehensive enterprise cellular management solution that includes features like data mitigation, invoice auditing, hardware procurement, pool management, lifecycle management, and cost center allocation. Leveraging advanced technologies such as Azure, machine learning, and AI, it optimizes carrier contracts and automates cost reductions.
Pros of Using GoExceed Mobil(X)
- Automated Data Asset Mobile Management (ADAMM): Uses Azure, machine learning, and AI to interpret carrier contracts, maximize discounts, and avoid penalties.
- OneSYNC Integration: Seamlessly integrates with MDM, help desk ticketing, asset management, carrier portal, HR, and ERP systems.
- Solve(X) Portal: Powered by Microsoft, it simplifies data management using Azure, PowerBI, and Neural technologies.
- Mobile Intel: Provides data-driven insights using Power BI to help make informed decisions.
Cons of Using GoExceed Mobil(X)
- Interface Complexity: The interface is not very intuitive and can be overwhelming with redundant data in multiple places, making it difficult for users to navigate and find the information they need efficiently.
- MDM Integration Issues: The Mobile Device Management (MDM) integration did not work initially, which can cause delays and complications in managing mobile devices effectively.
GoExceed Mobil(X) Pricing
GoExceed Mobil(X)'s pricing is not public. Contact their support for more info.
GoExceed Mobil(X) Reviews
Mobil(X) has a rating of 4.7 out of 5 stars. Users mention that the interface is not very intuitive and can be overwhelming with redundant data in multiple places. Check out more GoExceed Mobil(X) reviews here.
Which One Should You Go With?
While each of these Telecom Expense Management solutions offers unique benefits and features, Lightyear stands out for its comprehensive automation, data-driven insights, and seamless integration capabilities. If you're looking for an alternative that can streamline your telecom operations and provide significant cost savings, Lightyear is a top choice. Ultimately, any of these options could be a great fit, but Lightyear's advanced technology and user-friendly platform make it a standout contender.
