Tangoe's Telecom Expense Management (TEM) software is designed to help businesses manage and optimize their telecom expenses. This article will provide an overview of Tangoe's TEM features, user reviews, and other options available in the market.
What is Tangoe?
Tangoe provides Telecom Expense Management (TEM) solutions that help businesses simplify, manage, and optimize their telecom expenses. They offer AI-powered tools for end-to-end lifecycle management, driving efficiencies and cost savings.
With over 20 years of experience, Tangoe supports global enterprises and mid-market companies. Their platform includes global carrier integrations, patented technologies, and comprehensive lifecycle management covering order, inventory, invoice, expense, audit & optimization, and pay.
What to Consider When Selecting a Tangoe Alternative?
- Integration Capabilities: Ensure the platform integrates seamlessly with your existing business systems to streamline financial management and data flow.
- Scalability: Choose a solution that can grow with your business, handling increasing volumes of invoices and supporting numerous global carriers.
- Cost Efficiency: Look for features like automated cost management, expense optimization, and the ability to negotiate better contracts to maximize ROI.
- Customer Support: Opt for a provider that offers comprehensive support, including advisory services, consulting programs, and a dedicated help center.
- Analytics and Reporting: Select a platform with robust analytics and reporting capabilities to gain real-time insights and make data-driven decisions.
Best Alternatives to Tangoe in 2025
1. Lightyear
Lightyear is dedicated to transforming the B2B telecom industry, which is often seen as antiquated and resistant to change. Our mission is to drive positive and durable change in this multi-trillion dollar space that is crucial for digital interactions. We operate with a remote-first, distributed work environment, fostering a high-trust, autonomous culture.
Pros of Using Lightyear
Lightyear offers a range of features that make it a compelling choice for businesses looking to optimize their telecom expenses.
- Automation: Lightyear automates the sourcing and management of internet, WAN, voice, and colocation services, reducing manual effort and errors.
- Data-Driven Insights: The platform provides data-driven insights to help businesses make informed decisions and optimize their telecom expenses.
- Scalability: Lightyear is designed to scale with your business, handling increasing volumes of telecom services and supporting numerous global carriers.
- Integration Capabilities: It integrates seamlessly with existing business systems, streamlining financial management and data flow.
- Customer Support: Lightyear offers comprehensive support, including advisory services and a dedicated help center to assist with any issues.
These are just a few of Lightyear's many features. Check them out here to learn more.
Who should use Lightyear?
Lightyear targets businesses of all sizes that require efficient and modern telecom solutions. Our platform is ideal for companies looking to automate and optimize their internet, WAN, voice, and colocation services, ensuring seamless integration and scalability.
Lightyear Pricing
At Lightyear, we understand that every business has unique telecom needs, which is why we offer custom pricing tailored to each customer. To get a personalized quote, feel free to schedule a demo here.
Lightyear Reviews
Lightyear has received a perfect score of 5.0 out of 5 stars based on 13 reviews. Users appreciate the ease of use, efficiency, and significant time and cost savings provided by Lightyear's platform. Check out more of our reviews here!
2. Tellenium
Tellennium offers a comprehensive Telecom Expense Management (TEM) program that guarantees a positive return on investment by ensuring billing accuracy, handling disputes, and optimizing network services. Their seamless implementation process, with no fees and a typical go-live period of 60 days, includes services like invoice tracking, AP process management, and dedicated support teams.
Pros of Using Tellenium
- Guaranteed ROI: Tellennium guarantees a positive return on investment for their Telecom Expense Management services.
- No Implementation Fees: Tellennium does not charge any implementation fees, and most clients go live within 60 days.
- Advanced AI for Audit and Optimization: Utilizes advanced real-time AI to reconcile assets with charges and contract terms.
- Dedicated Support Teams: Provides dedicated support teams for ongoing management and optimization.
Cons of Using Tellenium
- Admin Limitations: Users have reported that Tellennium's platform has administrative limitations, making it difficult to manage certain tasks efficiently.
- Invoice Issues: The automated tools for verifying invoice accuracy might overlook some discrepancies, leading to potential errors in expense management.
Tellenium Pricing
Tellenium's pricing is not public. Contact their support for more info.
Tellenium Reviews
Tellennium has an overall rating of 4.9 out of 5 stars based on 9 reviews. Users have noted that while the platform is generally effective, there are some concerns about the potential for automated tools to overlook discrepancies and administrative limitations. Check out more Tellenium reviews here.
3. Velocity
Velocity offers the Global Expense Management (GEM) platform, a comprehensive Telecom Expense Management (TEM) solution designed to maximize cost savings and streamline operations through features like auditing tools, invoice management, and payment processing.
Pros of Using Velocity
- Data Flexibility: Ability to pull in non-standard data sources and formats, ensuring comprehensive data integration and analysis.
- Dedicated Support: Unlimited access to a dedicated support team, providing personalized assistance and ensuring smooth operations.
- Beyond Cost Reduction: Combines standard TEM cost reduction with additional savings through contract life cycles, maximizing financial efficiency.
- Process Automation: Utilizes Robotic Process Automation, AI, and Machine Learning to automate processes, allowing personnel to focus on more critical tasks.
Cons of Using Velocity
- Complexity of Integration: Users have reported that integrating non-standard data sources and formats can be challenging, requiring significant customization and configuration efforts.
- Learning Curve: The platform's comprehensive features and capabilities may pose a steep learning curve for new users, making it difficult to fully utilize the system without extensive training.
Velocity Pricing
- Business Package 1: $500/month
- Business Package 2: $1,000/month
- Enterprise Package 1: $2,500/month
- Enterprise Package 2: $5,000/month
Velocity Reviews
Velocity has an overall rating of 3.6 out of 5 stars based on 53 reviews. Users have noted issues with poor working conditions and low pay. Check out more Velocity reviews here.
4. Sakon
Sakon offers a cloud-based platform designed to help enterprises manage and optimize their telecom expenses and services. The platform enhances network performance, controls IT costs, and automates key telecom management workflows.
Pros of Using Sakon
- Integrated Platform: One platform to manage all communication services, streamlining telecom management and reducing complexity.
- Cloud-Based: The world's first cloud-based platform for managing communication ecosystems, offering flexibility and scalability.
- Global Reach: Services in 100 countries, ensuring comprehensive support for multinational enterprises.
- Recognition: Recognized as a 2021 Gartner "Peer Insights Customers’ Choice" and 2022 Telecom Vendor of the Year by AOTMP, highlighting its industry leadership and customer satisfaction.
Cons of Using Sakon
- User Experience Issues: Users have found Sakon to be less intuitive and harder to navigate compared to its competitors. The user interface is not as user-friendly, which can lead to a steeper learning curve.
- Performance Issues: Sakon has been reported to experience slow performance and occasional unresponsiveness, which can hinder the efficiency of telecom expense management tasks.
Sakon Pricing
- Business Package 1: $500/month
- Business Package 2: $1,000/month
- Enterprise Package 1: $2,500/month
- Enterprise Package 2: $5,000/month
Sakon Reviews
Sakon has an overall rating of 3.8 out of 5 stars based on 45 reviews. Users have reported issues with the platform's user experience and performance. Check out more Sakon reviews here.
5. Genuity
Genuity offers a comprehensive Telecom Expense Management platform that helps businesses manage usage, expenses, network assets, and services across all vendors, providing visibility, control, and actionable insights for potential savings.
Pros of Using Genuity
- Clarity & Visibility: See exactly what you're getting and how much you're paying.
- Actionable Insights: Compare your rates with thousands of other users to benchmark spend.
- Expense Optimization: Automatically detect unexpected changes, identify and consolidate, and negotiate better contracts.
- Cost Management, Automated: Automate data imports and cost allocations to gain accuracy.
Cons of Using Genuity
- Missing Features: Users have reported that Genuity lacks some essential features, such as the ability to push software to laptops and manage their own Single Sign-On (SSO).
- Ticketing System Issues: The ticketing system is not as robust as other solutions, making it difficult to forward tickets and manage support requests efficiently.
Genuity Pricing
- Community Plan: $29.99/month with Genuity Solution
- Full Platform: $124.99/month (standard) or $99.99/month (if paid yearly)
- Vendor Management: $49.99/month (standard) or $39.99/month (if paid yearly)
- Asset Management: $49.99/month (standard) or $39.99/month (if paid yearly)
- IT Help Desk: $49.99/month (standard) or $39.99/month (if paid yearly)
Genuity Reviews
Genuity has an overall rating of 4.7 out of 5 stars based on 80 reviews. Users have noted missing features, issues with the ticketing system, and occasional inconvenience. Check out more Genuity reviews here.
6. Mindglobal
Mindglobal is a recognized leader in strategic telecom expense management, offering comprehensive solutions for enterprise mobile, fixed telecom, and UCaaS expense management. Their services include real-time rate plan optimization, automated device procurement, invoice consolidation, and cost management, all supported by a user-friendly platform and exceptional customer support.
Pros of Using Mindglobal
- Real-time Rate Plan Optimization: Automatically adjusts rate plans to ensure cost efficiency and optimal usage for enterprise mobile services.
- Automated Device Procurement: Streamlines the process of acquiring and deploying devices, reducing manual effort and ensuring timely delivery.
- Invoice Consolidation and Bill Payment: Simplifies financial management by consolidating multiple invoices into a single, manageable bill, and automating the payment process.
- License Management for UCaaS: Efficiently manages licenses for Unified Communications as a Service, ensuring compliance and optimal resource utilization.
Cons of Using Mindglobal
- Complexity of Integration: Users have reported that integrating Mindglobal's platform with existing systems can be challenging, requiring significant customization and configuration efforts.
- Learning Curve: The platform's comprehensive features and capabilities may pose a steep learning curve for new users, making it difficult to fully utilize the system without extensive training.
MindglobalPricing
- Business Package 1: $500/month
- Business Package 2: $1,000/month
- Enterprise Package 1: $2,500/month
- Enterprise Package 2: $5,000/month
Mindglobal Reviews
Mindglobal has an overall rating of 0.0 out of 5 stars based on 0 reviews. There is no user feedback available as the page indicates that there are currently 0 reviews. Check out more Mindglobal reviews here.
7. Advantix Solutions
Advantix Solutions is a managed connectivity experience (MCx) provider that simplifies data connectivity, ongoing optimization, and expense management for enterprises, offering services like multi-carrier wireless connectivity, managed mobility, and SmartSIM technology for intelligent carrier switching.
Pros of Using Advantix Solutions
- MCx™ (Managed Connectivity Experience): Simplifies data connectivity, ongoing optimization, and expense management.
- SmartSIM Technology: Connects SIM-enabled hardware devices to multiple cellular networks via intelligent carrier switching.
- Telecom Lifecycle Management (TLM) Platform: Integrates with carrier systems for managing multiple carriers, wireless inventory, equipment, plan catalogs, billing data, payment processing, and customer care.
Cons of Using Advantix Solutions
- Complexity of Managing Multiple Services: The platform's extensive range of services and features can be overwhelming for users, requiring significant time and effort to manage effectively.
- Reliance on Multiple Carriers: The need for constant optimization and management of multiple carriers can demand ongoing attention and resources from the client’s side, potentially diverting focus from core business activities.
Advantix Solutions Pricing
- Starting price: $1,000 per month per feature
Advantix Solutions Reviews
Advantix Solutions has a score of 0.0 out of 5 based on 0 reviews. There is no user feedback available for Advantix as there are no reviews yet. Check out more Advantix Solutions reviews here.
8. Spenza
Spenza offers a global connectivity platform designed for wearables, IoT, and eSIM vendors. The platform provides unified connectivity management, cost optimization, and a curated marketplace for mobile plans, supporting device vendors, enterprises, and VARs/MSPs with tailored solutions to launch and grow eSIM stores, unify IoT/mobile connectivity management, and monetize wireless offerings.
Pros of Using Spenza
- Curated Marketplace: Access mobile plans from over 15 operators globally, ensuring a wide range of options for connectivity needs.
- Multi Operator SIM: Ensure seamless connectivity with Multi-IMSI SIMs/eSIMs, providing reliable service across different networks.
- 1-click Deployment: Remotely manage lines with pre-built operator integrations, simplifying the process of connectivity management.
- Hierarchical Billing: Empower resellers to mark-up, resell plans, and receive earnings directly, enhancing revenue opportunities.
Cons of Using Spenza
- Complexity in Managing Multiple Integrations: Users have reported that integrating Spenza's platform with existing systems can be challenging, requiring significant customization and configuration efforts.
- Learning Curve: The platform's comprehensive features and capabilities may pose a steep learning curve for new users, making it difficult to fully utilize the system without extensive training.
SpenzaPricing
- Business Package 1: $500/month
- Business Package 2: $1,000/month
- Enterprise Package 1: $2,500/month
- Enterprise Package 2: $5,000/month
Spenza Reviews
Spenza has an overall rating of 0.0 out of 5 stars based on 0 reviews. There is no user feedback available as the page indicates that there are currently 0 reviews. Check out more Spenza reviews here.
9. RadiusPoint
RadiusPoint offers a comprehensive Telecom Expense Management (TEM) solution through its ExpenseLogic™ SaaS platform, focusing on invoice management, audit and optimization, inventory management, and reporting and analytics to help organizations efficiently manage their telecom, IT, and utility expenses.
Pros of Using RadiusPoint
- ExpenseLogic™ SaaS Platform: A comprehensive software solution for managing telecom expenses, providing end-to-end lifecycle management.
- Full Lifecycle Management: Covers order placement, installation verification, cost allocation, invoice audit, cost optimization, and payment, ensuring seamless telecom expense management.
- Industries Served: Caters to a wide range of industries including government, manufacturing, hospitality, healthcare, financial, aviation, retail, and education, offering tailored solutions for diverse needs.
- Detailed Reporting & Analytics: Provides granular data for better decision-making, enhancing business intelligence and operational efficiency.
Cons of Using RadiusPoint
- Reporting Accuracy: Users have reported that the reporting feature seems to be wrong more times than not, which can lead to inaccurate data and potential financial discrepancies.
- Steep Learning Curve: There is a sentiment that ExpenseLogic could offer more benefits if users had the time to fully explore the program, indicating a steep learning curve and the need for significant time investment to utilize all features effectively.
RadiusPoint Pricing
- Business Package 1: $500/month
- Business Package 2: $1,000/month
- Enterprise Package 1: $2,500/month
- Enterprise Package 2: $5,000/month
RadiusPoint Reviews
RadiusPoint has an overall rating of 5.0 out of 5 stars based on 3 reviews. Users have reported that the reporting feature seems to be wrong more times than not, which can lead to inaccurate data and potential financial discrepancies. Check out more RadiusPoint reviews here.
10. GoExceed Mobil(X)
GoExceed Mobil(X) offers a comprehensive platform for managing enterprise mobility, utilizing advanced technologies like Azure, PowerBI, and Neural to present clear data, manage costs, and optimize mobile and data investments efficiently.
Pros of Using GoExceed Mobil(X)
- Automated Data Asset Mobile Management (ADAMM): Uses Azure, machine learning, and AI to interpret carrier contracts, maximize discounts, and avoid penalties.
- OneSYNC Integration: Seamlessly integrates with MDM, help desk ticketing, asset management, carrier portal, HR, and ERP systems.
- Mobile Intel: Provides data-driven insights into wireless carriers using Power BI.
- Solve(X) Portal: Powered by Microsoft, it simplifies data management and provides clear, concise data to executives.
Cons of Using GoExceed Mobil(X)
- Interface Issues: The interface is not very intuitive and can be overwhelming with redundant data in multiple places, making it difficult for users to navigate and find the information they need efficiently.
- MDM Integration Problems: The Mobile Device Management (MDM) integration did not work initially, causing delays and additional troubleshooting efforts for users trying to implement this feature.
GoExceed Mobil(X) Pricing
- Business Package 1: $500/month
- Business Package 2: $1,000/month
- Enterprise Package 1: $2,500/month
- Enterprise Package 2: $5,000/month
GoExceed Mobil(X) Reviews
GoExceed Mobil(X) has an overall rating of 4.7 out of 5 stars based on 10 reviews. Users have noted that the interface is not very intuitive and can be overwhelming with redundant data in multiple places. Check out more GoExceed Mobil(X) reviews here.
Which One Should You Go With?
While all these Telecom Expense Management solutions offer unique benefits and can cater to various business needs, Lightyear stands out for its automation, data-driven insights, and seamless integration capabilities. If you're looking for a modern, scalable, and efficient alternative, Lightyear is a compelling choice. Explore your options and choose the one that best aligns with your business goals, but don't overlook the advantages Lightyear brings to the table.
