Telecom Expense Management (TEM) solutions are essential for businesses to manage and optimize their telecom costs effectively. In this article, we'll compare Tangoe and Genuity to see which one is the best Telecom Expense Management solution for your needs.
A Quick Overview of Tangoe vs Genuity
What is Tangoe?

Tangoe provides Telecom Expense Management (TEM) solutions that help businesses simplify, manage, and optimize their telecom expenses. Their services include AI-powered tools for end-to-end lifecycle management, driving efficiencies, cost savings, predictability, and innovation.
One unique feature of Tangoe's TEM solution is its extensive use of AI and automation to find billing errors and drive efficiencies. Additionally, Tangoe offers a centralized platform for managing orders, inventory, invoices, expenses, audit & optimization, and payments, which provides real-time insights into telecom expenses and usage.
What is Genuity?

Genuity provides a suite of IT solutions designed to help businesses manage, monitor, and measure their technology investments. Their offerings include telecom expense management, SaaS and vendor management, asset management, IT help desk, and network monitoring.
Genuity's TEM solution stands out with its detailed tracking of telecom expenses by location, service type, and feature, as well as its community-driven pricing for price optimization. This unique feature leverages community data to provide competitive bids and optimize costs, setting it apart from competitors.
Features of Tangoe vs Genuity
Similarities
Both Tangoe and Genuity offer robust Telecom Expense Management (TEM) solutions designed to help businesses manage and optimize their telecom expenses. Here are the key similarities in their features:
- Expense Management: Both platforms provide comprehensive tools for managing telecom expenses, including invoice processing and expense tracking.
- Visibility and Control: They offer detailed reporting and analytics to give you visibility and control over your telecom expenses.
- Automation: Both use AI and automation to streamline processes, find billing errors, and drive efficiencies.
- Optimization: Each platform focuses on expense optimization, helping you identify cost-saving opportunities and negotiate better contracts.
- Comprehensive Analysis: They integrate various IT management tools to provide a thorough cost analysis, ensuring you have a complete view of your telecom expenses.
Differences
While both Tangoe and Genuity offer robust Telecom Expense Management (TEM) solutions, there are some key differences in their features and functionalities:
- AI-Powered Tools: Tangoe utilizes AI for end-to-end lifecycle management, which may enhance automation and efficiency in managing telecom expenses.
- Community-Driven Pricing: Genuity leverages community data to optimize pricing, allowing users to benefit from competitive bids and cost savings.
- Integrated IT Management Suite: Genuity offers a fully integrated suite of IT management tools, including SaaS/vendor management, asset management, and network monitoring, providing a comprehensive solution beyond telecom expense management.
- Global Carrier Ecosystem: Tangoe supports a large number of global carriers, which could be beneficial for businesses with international operations.
- Customization: Tangoe provides customized service bundles to meet specific business needs, offering flexibility in how their TEM solution is implemented.
Tangoe vs Genuity Pricing
Tangoe does not provide specific details about its pricing structure or model on its website. In contrast, Genuity offers a subscription-based pricing model with various plans, including a Community Plan at $29.99/month and a Full Platform plan at $124.99/month, with discounts for yearly payments.
How Does Lightyear Compare to Tangoe and Genuity?

Lightyear offers a comprehensive telecom operating system designed to automate the telecom lifecycle, driving significant savings in procurement, inventory management, and bill payment. With features like quoting, implementation management, inventory data capture, MACDs, renewal & reshop, bill consolidation, and API integrations, Lightyear ensures you have optimal network and pricing options while simplifying telecom invoice tracking and payment.
Pros of Lightyear
Lightyear offers a comprehensive telecom operating system designed to automate and optimize the telecom lifecycle, providing significant benefits to businesses.
- Time Savings: Lightyear's automation capabilities can save you over 70% of the time typically spent on telecom management tasks.
- Cost Efficiency: By leveraging data-driven software, Lightyear helps you achieve cost savings of over 20% on telecom expenses.
- Extensive Carrier Network: With access to over 1,200 global carriers, Lightyear ensures you have a wide range of options for your telecom needs.
- Comprehensive Inventory Management: Lightyear's platform provides complete visibility into your telecom inventory, making it easier to manage and optimize your resources.
- Seamless Integration: The software integrates with various APIs, allowing for smooth and efficient telecom management processes.
Lightyear's Pricing
Lightyear offers custom pricing tailored to your specific telecom needs, ensuring you get the best possible options with minimal effort. Book a demo with Lightyear today to see how we can optimize your telecom expenses.
Lightyear Reviews
Our users have consistently praised Lightyear for its efficiency and ease of use, resulting in an overall rating of 5 out of 5 stars.
- "What a change of pace! Their web portal, inventory management, makes it easy for my team and me to get several quotes simultaneously and centralize them instead of dealing with emails and several different vendor meetings." - Luis G.
- "A Rare Gem in the ISP Experience. Lightyear is fantastic at getting us competitive, reasonable quotes on time every time we use them." - Eric L.
- "Lightyear is a lifesaver. Lightyear has been able to meet all the deadlines we need, even on short notice. The personal attention you receive from who you work with really helps to make your business feel supported." - Skye V.
Find more of our reviews on G2.
Tangoe, Genuity, or Lightyear: Which is the best platform for you?
Choosing the right Telecom Expense Management solution can be challenging, but you can't go wrong with any of these options. However, if you're looking for a comprehensive, data-driven platform that automates and optimizes your telecom lifecycle, we recommend Lightyear. With significant time and cost savings, extensive carrier access, and seamless integration, Lightyear stands out as a top choice for businesses looking to streamline their telecom management.