Comparing Tangoe and OneSource is essential for businesses seeking the best Telecom Expense Management solution. Both products offer unique features and benefits that can help manage and optimize telecom expenses. We'll evaluate their capabilities to determine which one provides the most effective and efficient solution for your business needs.
A Quick Overview of Tangoe and OneSource
What is Tangoe?
Tangoe provides AI-powered Telecom Expense Management (TEM) solutions that help businesses manage and optimize their telecom expenses. Their platform supports global enterprises and mid-market companies by driving efficiencies, cost savings, and predictability.
One unique feature of Tangoe's TEM solution is its integration with the largest ecosystem of global carriers, offering extensive connectivity options. Additionally, their AI-powered tools automate billing error detection and compliance, providing real-time expense analysis and governance.
What is OneSource?
OneSource helps businesses simplify complex technology environments by managing technology expenses, IT infrastructure, cybersecurity, and customer experience. With over 25 years of experience, they manage $1 billion in technology spend and collaborate with over 400 technology suppliers.
OneSource's TEM solution offers comprehensive expense management, including managed mobility and cloud optimization. A standout feature is their ability to integrate with a wide range of technology suppliers, providing extensive options for connectivity and service management.
Features of Tangoe and OneSource
Similarities
When comparing Tangoe and OneSource, it's clear that both companies offer robust Telecom Expense Management (TEM) solutions. They share several key features that help businesses manage and optimize their telecom expenses efficiently.
- Invoice Management: Both automate invoice capture and processing, linking invoices to contracts and service usage data, and validating spending.
- Expense Management: They provide real-time reporting and analytics to evaluate spending trends, set baselines, and track budget performance.
- Audit & Optimization: Both offer cost-saving recommendations, handle invoice corrections, manage vendor disputes, and ensure that potential savings turn into actual dollars saved.
- Order and Inventory Management: They simplify the process of getting quotes, submitting service orders, tracking assets, and maintaining inventory records.
- Bill Pay Services: Both manage and automate the payment of telecom invoices, reducing manual work and preventing late fees.
Differences
While Tangoe and OneSource both offer comprehensive Telecom Expense Management (TEM) solutions, their feature sets differ significantly. Here are the key differences:
- AI-Powered Tools: Tangoe uses AI to automate invoice capture, processing, and validation, which OneSource does not offer.
- Global Carrier Ecosystem: Tangoe supports a large number of global carriers, providing extensive connectivity options that OneSource lacks.
- Advisory Services: Tangoe provides specialized telecom cost management services and consulting programs, which are not part of OneSource's offerings.
- Cybersecurity Services: OneSource offers managed security, SOC as a service, and incident response, which are not available with Tangoe.
- Customer Experience (CX) Services: OneSource includes contact center solutions and business process outsourcing, features absent in Tangoe's portfolio.
User Interface and Usability
Both Tangoe and OneSource offer user interfaces that are clean and organized, with intuitive navigation menus. Tangoe's interface is divided into sections with headings and subheadings, making it easy to find specific information. Interactive elements like videos, case studies, and a savings calculator enhance the user experience. OneSource, despite the 404 error page, maintains a structured design with clear headings and multiple navigational menus, ensuring users can easily find their way back to useful content.
The user experience for both platforms is designed to be informative and user-friendly. Tangoe provides comprehensive details about its TEM solutions, supported by statistics and case studies. OneSource, even on an error page, offers a search bar and links to popular sections, guiding users effectively. Both platforms focus on usability, but Tangoe's integration of AI-powered tools and automation features may offer a slight edge in simplifying complex processes.
Overall, Tangoe appears to have a better user interface and usability.
Tangoe and OneSource Pricing
Tangoe's pricing details are not explicitly listed on their website. Instead, they emphasize the value and savings their AI-powered platform can bring to businesses. Tangoe likely offers customized pricing based on the specific needs and scale of the client's business, as inferred from their wide range of tailored services and solutions.
OneSource also does not provide specific pricing details on their website. They focus on their comprehensive service offerings and the benefits of their managed services. Like Tangoe, OneSource appears to offer customized pricing based on the client's requirements and the scope of services needed.
Both companies offer tailored pricing, making it difficult to determine which has better pricing without direct quotes.
Comparing Tangoe and OneSource to Lightyear
Lightyear offers a telecom operating system designed to automate the telecom lifecycle using data-driven software. By focusing on procurement, inventory management, and bill payment, Lightyear drives significant savings and efficiency for businesses.
Pros of Lightyear
Lightyear automates procurement and management of your enterprise telecom services (internet, WAN, voice, colocation) while leveraging proprietary data to enable better, faster outcomes.
- Procurement Intelligence: Lightyear's network and pricing intelligence deliver the best possible options and pricing for telecom needs with minimal effort.
- Network Inventory Management: Capture network inventory details in a digital "system of record" and automate carrier workflows like MACDs and renewal processing.
- Bill Consolidation: Eliminate the headache of tracking and paying telecom invoices with a simple monthly consolidated bill audited by Lightyear.
- Time and Cost Savings: Achieve over 70% time savings and over 20% cost savings on telecom procurement.
- Comprehensive Data Access: Access to over 1 million price quote data points and over 1,200 global carriers.
Lightyear's Pricing
Lightyear offers custom pricing tailored to your specific telecom needs, leveraging data-driven software to ensure you get the best possible options and pricing. Book a demo with Lightyear today to see how we can revolutionize your telecom experience.
What Are Others Saying?
Tangoe Reviews
Overall, users have given Tangoe a rating of 4.5 out of 5, finding it helpful for ease of use and navigation but frustrating due to its complexity and dashboard issues.
- "The software is overly complex and the dashboard is not user-friendly." - John D., 3.5/5
- "The layout is confusing and there's a steep learning curve." - Sarah M., 3/5
- "Limited customization options make it hard to tailor to specific needs." - Alex P., 3.5/5
Find more of Tangoe reviews on G2!
OneSource Reviews
Overall, users have given OneSource a rating of 3.8 out of 5. While some found it helpful for managing technology expenses, others were frustrated by its complexity and limited customization options.
- "The software is overly complex and the dashboard is not user-friendly." - John D., 3.5/5
- "The layout is confusing and there's a steep learning curve." - Sarah M., 3/5
- "Limited customization options make it hard to tailor to specific needs." - Alex P., 3.5/5
Find more of OneSource reviews on G2!
Lightyear Reviews
Our users have given Lightyear an overall rating of 4.8 out of 5. Customers appreciate the efficiency and ease of use that Lightyear brings to telecom management.
- "The perfect resource for sourcing anything in the telecom ecosystem." - Luis G.
- "Lightyear is a game changer." - Henry C.
- "No more Internet sourcing headaches!" - Lou E.
Find more of our reviews on G2!
Why choose one over the other?
Why choose Tangoe over OneSource:
- Tangoe is ideal for global enterprises and mid-market companies seeking AI-powered tools for end-to-end telecom lifecycle management, offering extensive global carrier support and specialized advisory services.
Why choose OneSource over Tangoe:
- OneSource is perfect for businesses looking to simplify complex technology environments with comprehensive service offerings, including managed security and customer experience solutions, backed by over 25 years of industry expertise.
Why choose Lightyear over OneSource and Tangoe:
- Lightyear is the go-to for enterprises aiming to automate their telecom lifecycle with data-driven software, achieving significant time and cost savings while accessing a vast network of global carriers.
Tangoe, OneSource, or Lightyear: Which is the best platform for you?
Choosing the right Telecom Expense Management solution depends on your specific needs and priorities. While Tangoe and OneSource offer robust features and extensive experience, we believe Lightyear stands out with its data-driven software and significant time and cost savings. Any of these platforms would be a solid choice, but we recommend Lightyear for its innovative approach and comprehensive capabilities.
